Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shivam Goel

Summary

Experienced Agile Business Analyst with over 5 years in the BFSI, digital lending, and payment domains, skilled in leveraging Agile methodologies to deliver innovative solutions that meet business objectives and enhance customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst

Newgen Software Technologies
Noida
10.2023 - Current
  • Collaborated with stakeholders to define project objectives and criteria.
  • Established product vision, roadmap, and features for SCF and Trade solutions using Agile methodologies.
  • Translated business requirements into user stories, BRD, FRD, SRS, and API specifications.
  • Conducted gap analysis on business processes using UML, wireframes, and workflow techniques.
  • Executed quality assurance and migrated PACS 008 and PACS 009 with SWIFT, conducting user acceptance testing that achieved successful go-live for ISO-20022 payments.
  • Redefined legacy ETL workflows and migrated them to Airflow DAGs for integration with bank T24 ecosystem.

Business Analyst

Axis Bank
Noida
01.2023 - 08.2023
  • Prepared Business Requirements Document (BRD) and Functional Requirements Document (FRD) for Supply Chain Finance projects.
  • Streamlined processes to enhance team efficiency and productivity.

Business Analyst

HSBC Bank
Bangalore
01.2021 - 08.2022
  • Collaborated with stakeholders to define and analyze functional and business requirements.
  • Utilized MS Visio to develop workflows and tracked backlogs through GitHub.
  • Organized requirement gathering meetings using diverse elicitation techniques.
  • Partnered with cross-functional teams, including data scientists, to drive automation in project implementation.

Business Analyst

ICICI Bank
New Delhi
05.2019 - 12.2020
  • Implemented Trade Finance Solutions to enhance Project Supply Chain Finance processes.
  • Executed New Trade System implementation and testing for trade products including ORM, LC Discounting, and export bills.

Education

PGDM - Finance

Ims Ghaziabd
04.2019

B.Com Hons - Finance

Carlox Teachers University
04.2017

Skills

  • Agile methodology
  • Functional and business requirements
  • User stories
  • Process improvement
  • Gap analysis
  • Stakeholder management
  • SQL proficiency
  • Workflow analysis
  • User acceptance testing
  • Microsoft Excel
  • Cross-functional collaboration
  • Microsoft Visio
  • Python
  • AWS technical Stack
  • Business intelligence tools
  • Tableau expertise
  • Test case development
  • Data visualization

Certification

  • SFPC (Scrum Foundation Professional Certification), 05/01/24
  • Scrum Master Certification, 05/01/24
  • Certified Agile Professional by TrainSmart Academy, 05/01/24

Timeline

Business Analyst

Newgen Software Technologies
10.2023 - Current

Business Analyst

Axis Bank
01.2023 - 08.2023

Business Analyst

HSBC Bank
01.2021 - 08.2022

Business Analyst

ICICI Bank
05.2019 - 12.2020

PGDM - Finance

Ims Ghaziabd

B.Com Hons - Finance

Carlox Teachers University
Shivam Goel