Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Shivam Khajuria

Shivam Khajuria

Jammu

Summary

Seeking a challenging position within a reputable organization where I can continue to expand and apply my knowledge, skills, and expertise. I am a focused and goal-driven professional with a strong work ethic and a commitment to delivering high-quality work. I am continuously learning and confident in my ability to leverage my skills to further my personal development and contribute to the organization's growth. Currently, I am employed as a Developer in the Salesforce Marketing Cloud project at Infosys and have over 2.4 years of experience in Salesforce, with expertise in both SFMC (Salesforce Marketing Cloud) and SFDC (Salesforce.com).

Overview

4
4
years of professional experience
1
1
Certification

Work History

SFMC Developer

INFOSYS
07.2022 - Current
  • Company Overview: SFMC Development & QA
  • Created tailored solutions utilizing HTML, CSS, AMPscript, SSJS and various technologies to enhance business operations.
  • Managed Automation Studio and Contact Builder within an Agile environment.
  • Used Journey builder in running more than 50 different campaigns along with Automation studio and Contact builder.
  • Collaborating with the members of the team and business owners to design, develop, unit test and provide post release support
  • Conducted thorough testing and debugging of applications, resulting in a 30% decrease in user-reported issues.
  • Adept at ensuring accurate email previews for major clients through Email on Acid.
  • Leveraged SOAP and REST API protocols to initiate automated communications.
  • Supervised transition of over 2000 assets to a new marketing automation system.
  • Enhanced precision and punctuality of email dispatches through quality reviews.
  • Utilized AMPscript language to create automated marketing campaigns
  • Responsible for technical coordination including email QA in HTML, writing SQL queries and AMP script logic and leveraging assets to build and deploy email campaigns
  • Tracked key metrics such as sends, opens, and clicks for targeted campaigns.
  • Acquired comprehensive understanding of Salesforce Administration, Platform development and lightening web development .

Chatbot Development Intern

WIPRO
03.2022 - 06.2022
  • Developed AI model for natural language understanding as a final semester project.
  • Utilized expertise in Python with RASA to create a personalized chatbot solution.
  • Gained comprehensive knowledge in automation technologies.
  • Constructed information-providing chatbot focusing on mechanical traits of specified materials.

Automation Intern

WIPRO
06.2021 - 09.2021
  • Participated in a short-term project centered on Python-based automation for mechanical processes.
  • Developed expertise in automated systems using Python.
  • Designed a dynamic adjustment model for optimizing performance in internal combustion engines leveraging essential engine metrics.

Linux Intern

WIPRO
04.2021 - 05.2021
  • Gained practical experience during a month-long internship.
  • Gained foundational knowledge of Linux in a month-long program.

Education

Bachelors of Technology - Mechanical

Shri Mata Vaishno Devi University
Jammu, Jammu and Kashmir
01.2022

Intermediate - Non-Medical with Computers

M.H.A.C NAGBANI
Jammu, Jammu and Kashmir
01.2018

Skills

    AMP script

  • SSJS
  • SOQL
  • SFDC
  • Apex Trigger
  • SQL Server
  • Visualforce pages
  • Lightning components
  • Postman
  • Toad
  • Jira
  • Email on Acid
  • J Meter
  • Visual Studio
  • C
  • Python
  • HTML
  • CSS

Accomplishments

  • Received an award on the annual day for standing 1st in inter-house senior declamation.
  • Served as a House Captain in school and received an award also for my duties.
  • Stood 1st in a national-level poster-making competition on the topic 'Beti Bachao Beti Padhao' by GDC Samba.
  • Got 1st prize in Hindi declamation in college.
  • Attained 1st position in a video-making competition on the topic: 'Role of Teachers in Covid19 Pandemic' by GGM Science College Jammu.

Certification

  • Salesforce AI Associate, 4547072
  • Salesforce Data Cloud Consultant, 4767792
  • Salesforce Basics, https://coursera.org/share/4e9f5d65236bc43f531a650fd446d7f0
  • Structured Query Language using SAS, https://coursera.org/share/6f2c4cc285bed2f186e60fbceffa2ea6

Timeline

SFMC Developer

INFOSYS
07.2022 - Current

Chatbot Development Intern

WIPRO
03.2022 - 06.2022

Automation Intern

WIPRO
06.2021 - 09.2021

Linux Intern

WIPRO
04.2021 - 05.2021

Bachelors of Technology - Mechanical

Shri Mata Vaishno Devi University

Intermediate - Non-Medical with Computers

M.H.A.C NAGBANI

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Shivam Khajuria