Summary
Overview
Work History
Education
Skills
Work Availability
Functional skills/Capabilities
Timeline
BusinessAnalyst

SHIVAM KUKREJA

Customer Service Professional
New Delhi,Delhi

Summary

Seeking for opportunity to work in a safe environment with full dedication and discipline, where I can lead prospects by strives hard as well as utilizing my talent to achieve confident progress of organization.

Overview

3
3
years of post-secondary education

Work History

Customer care executive

FIS Global Business Solutions India Pvt. Ltd
  • (Chat and Emails) | Date of joining : 04-05-2018
  • Is also a part of the internal quality team for the same process.

Education

Bachelor of Arts -

Delhi University
03.2018 - 01.2021

12th Grade

CBSE Board

10th Grade

CBSE Board

Skills

Nationality - Indian

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Functional skills/Capabilities

  • I accomplished team leading skills, good and positive ways to get more business for the company with a reliable and easy experience for the customer.
  • I have also developed a few new skills such as typing fast, toggling between screens and tools, quick navigation and basic troubleshooting knowledge.
  • As a customer care executive, My job was to understand the customers concern and get the issue resolved quickly.
  • Working as a customer care executive helped me understand all kinds of customers, be kind as well as professional with them and do the best to make their experience better with the company.

Timeline

Bachelor of Arts -

Delhi University
03.2018 - 01.2021

10th Grade

CBSE Board

12th Grade

CBSE Board

Customer care executive

FIS Global Business Solutions India Pvt. Ltd
SHIVAM KUKREJACustomer Service Professional