Shivam Mani
Mohali
Summary
Dynamic Senior Process Associate at Knack Global Pvt Ltd, adept at driving process optimization and enhancing workflow efficiency. Leveraged data analysis and cross-functional collaboration to identify improvement areas, resulting in streamlined operations. Skilled in compliance documentation and team performance monitoring, fostering a culture of continuous improvement and effective communication.
Results-driven Senior Process Associate known for high productivity and efficiency in task completion. Specialize in process optimization, workflow management, and quality control, ensuring operational excellence. Excel in communication, problem-solving, and teamwork to enhance project outcomes and workplace dynamics.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Senior Process Associate
Knack global Pvt Ltd
Mohali
09.2024 - Current
- Managed daily process operations to ensure consistent workflow efficiency.
- Collaborated with cross-functional teams to address operational challenges.
- Analyzed process data to identify areas for improvement and optimization.
- Trained new team members on standard operating procedures and best practices.
- Documented process workflows for compliance and training purposes.
- Coordinated with management to streamline communication and reporting systems.
- Monitored team performance and provided coaching when needed.
- Collaborated with team members on projects related to process optimization initiatives.
Education
MBA - Commerce
Panjab University
Chandigarh , India 05.2021 - 12.2023
Skills
- Process optimization
- Data analysis
- Workflow management
- Compliance documentation
- Team performance monitoring
- Cross-functional collaboration
- Effective communication
Languages
English
First Language
Hindi
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1
Timeline
Senior Process Associate
Knack global Pvt Ltd
09.2024 - Current
MBA - Commerce
Panjab University
05.2021 - 12.2023