SHIVAM PATEL
City Manager
Summary
Driven Manager with 9+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement. Goal-oriented manager with distinguished experience in Telecom & FMCG industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
City Manager
Ntex Transportations Services Pvt. Ltd.
Raebareli, Lucknow
05.2021 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Handled calls per day to address customer inquiries and concerns.
- Participated in team-building activities to enhance working relationships.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Negotiated with various freight companies and received annual contracts, resulting in cost savings.
Area Sales Manager
Akshmaala Sol. Pvt. Ltd.
Gwalior, Bhopal, Indore & Chhindwara
09.2019 - 05.2021
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed and motivated sales team to increase revenue.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Territory Sales Manager
Reliance Jio Infocom Ltd.
Jhansi
04.2018 - 10.2019
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Increased division profits with strategic territory expansion and acquisition of new customers.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Sales Trainer
Oppo India Pvt. ltd.
Lucknow, Gonda, Hardoi, Shajahanpur, Sitapur, Lakhimpur & Jhansi
02.2016 - 03.2018
- Managed recruitment, training and development for highly effective sales team.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
- Developed and led group training courses to align with corporate sales and service goals.
- Trained and mentored new personnel hired to fulfill various roles.
Senior Sales Executive
Reliance Jio Infocom Ltd.
Jhansi
04.2013 - 02.2016
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
Education
BBA - Business Management
Bundelkhand University
Jhansi 05.2013 - 03.2017
Skills
Sales analysis
Sales planning
Business development
Strategic planning
Supply chain optimization
Warehousing operations
Supply chain distribution
Quality Management
Cash Handling
Analytical and Critical Thinking
Product and service sales
Vendor management
Staff Management
Lead Generation
Sales strategy
Goals and performance
Territory Management
Product promotions
Order management
Distributors Appointment
Channel Management
Market visit with team
Inventory management
B2B
B2C
Supply Chain Management
Timeline
City Manager
Ntex Transportations Services Pvt. Ltd.
05.2021 - Current
Area Sales Manager
Akshmaala Sol. Pvt. Ltd.
09.2019 - 05.2021
Territory Sales Manager
Reliance Jio Infocom Ltd.
04.2018 - 10.2019
Sales Trainer
Oppo India Pvt. ltd.
02.2016 - 03.2018
BBA - Business Management
Bundelkhand University
05.2013 - 03.2017
Senior Sales Executive
Reliance Jio Infocom Ltd.
04.2013 - 02.2016