Shivam Shahi

- Project: Maruti Suzuki India Limited, Hyperlocal

• Gathered and analyzed business requirements through stakeholder interviews and workshops.
• Managed and led meetings and workshops with multiple departments to solidify requirements, translating them into actionable tasks within Jira for sprint execution.
• Conducted system assessments and competitor analysis to identify feature gaps and propose optimization strategies.
• Created and maintained project documentation, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, and wireframes, to align technical teams with business goals.
• Successfully delivered 300+ MSIL Hyperlocal websites within a 4-month Agile release cycle (July–October 2023), collaborating with digital marketing teams to support digital marketing campaign initiatives.
• Coordinated cross-functional teams—including client services, operations, and development—to ensure effective inventory management and timely feature rollouts.
• Managed domain and web operations for MSIL hyperlocal dealer websites, including SSL certificate installation, and coordination with finance and infrastructure teams.
• Performed data analysis and reporting using Excel (Pivot Tables, VLOOKUP, dynamic charts) and SQL to support business insights, measure KPIs, and monitor process efficiency.

• Managed the contents of hyperlocal websites for Maruti Suzuki India Pvt. Ltd. With Sitecore.
• Asset creation and management in LQS (Lead Qualification System) for successful digital marketing campaigns.
• Delivered improvements to increase productivity and upgrade standards for the assessment of business processes.