Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shivam Verma

Bangalore

Summary

Seeking a Technical Architect position to leverage my expertise in Sales Cloud, Service Cloud, Experience Site, and Marketing Cloud. I bring a robust technical background and a proven track record of working directly with business stakeholders and clients, delivering high-quality solutions under tight deadlines and pressure. My strong problem-solving skills and ability to manage complex projects ensure the continuous advancement of organizational goals.

Overview

11
11
years of professional experience

Work History

Computer Scientist

Adobe
Bangalore
08.2021 - Current

Responsibilities:

  • Architecting, developing, testing, and releasing the Marketo MSI Managed Package
  • Integrating the MSI Managed Package with the core MLM platform
  • Handling the complete package lifecycle from design to managed package release
  • Managing customer tickets and providing technical support
  • Implementing core features of Marketo with the MSI package, including: Dynamic chat, Interactive webinars
  • Overseeing development, testing, and uploading of the package using SFDX CLI toolchain

Senior Software Engineer 2

Akamai Technologies
Bangalore
09.2014 - 08.2021
  • L2C - Cloud based Sales and Marketing application to support the full business process of Akamai
  • Worked towards configuring the core Akamai products for Akamai's enterprise solutions
  • Working on the development of Akamai Lead to Cash enterprise solution over Salesforce Platform
  • Technologies Used: Lightning Web components, Apex, Java, JSON, jQuery, Salesforce, Web Services, Apex, VisualForce

Software Development Engineer

Cloud Lending Inc. ( Start-up )
02.2014 - 09.2014
  • VFinanace - Cloud based peer to peer investing and lending platform
  • Developing p2p application that can will allow users to invest and lend online where different borrowers can make loans requests and different investor can make investment orders
  • Developed algorithm to automatically invest investor's money in different loan requests for max benefit
  • Written Rest Web Services to access data from Salesforce and used play framework & Heroku based app for writing the p2p application in Java
  • Technologies Used: Java, JSON, jQuery, Play Framework, Heroku Cloud Application Platform, Web Services, Apex
  • Notify - Cloud based scalable Notification module for company's core Banking Products
  • Designed and developed the notification module that can be installed as a standalone application along with other banking and lending products
  • Can provide the customized email and text notifications at different banking events on the products installed and schedulable batches to send mass notifications by integrating with installed products without having any dependencies
  • Technologies Used: Java, Web Services, Apex, Salesforce, Workflows, Dynamic SOQL

Software Engineering Associate

Accenture
02.2013 - 02.2014
  • OrderToCash - Application to manage the Client's complete business process
  • Client: WM Inc
  • US( Waste Management is the largest environmental solutions provider in North America, serving more than 20 million customers in the U.S., Canada and Puerto Rico) Technologies Used: Java/J2EE,Oracle Siebel CRM Application, Configuration
  • Role Description: Involved in writing technical design documentation and coding of various modules in WM
  • Handled the task of fixing Release and production defects.

Education

B.Tech - Information Technology

JSSATE
01.2012

Skills

  • Salesforce Clouds : Sales Cloud, Experience sites, service cloud, Marketing cloud
  • Salesforce Implementation : Extensive experience in Apex, LWC, flows, Javascript, Lightning design system, Marketing cloud builders
  • Programming in JAVA, Scala, Web Services
  • Designing : LWC, VisualForce, HTML, CSS, XML, JavaScript, jQuery
  • Database : SQL, PostgreSQL, Redis
  • Platforms : Salesforce, Heroku, Play framework
  • Concepts : Data Structures, Algorithms, OOPS, SaaS
  • Domain Knowledge : Sales Marketing, Finance, Real Estate
  • Implementation knowledge on DocuSign, Nintex, Adobe eSign, Marketo Sales Insights
  • Extensive experience in integration of REST and SOAP API
  • Basic knowledge of Omnistudio

Timeline

Computer Scientist

Adobe
08.2021 - Current

Senior Software Engineer 2

Akamai Technologies
09.2014 - 08.2021

Software Development Engineer

Cloud Lending Inc. ( Start-up )
02.2014 - 09.2014

Software Engineering Associate

Accenture
02.2013 - 02.2014

B.Tech - Information Technology

JSSATE
Shivam Verma