Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Shivanand Kumar

Shivanand Kumar

Retail Store Manager
Sitamarhi

Summary

Energetic individual with strong decision-making skills and ability to resolve customer complaints in a positive manner Desire the position of Store Manager, bringing 10 years store management experience and proven merchandising strategies to improve sales.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Store Manager

Cantabil Retail
03.2023 - Current
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Optimized store displays and appearance via strategic merchandising
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior
  • Planning for marketing & promotional activities to increase footfals, conversion & basket size with the help of marketing team.

Retail Store Manager

SNV SHOPPEE
07.2020 - 02.2023
  • Leading a Sales Team of 1ASM ,3FM and 16 LOBM (20) members and supervising their performance pertaining to sales & targets; ensuring optimum performance by motivating & guiding the Sales Team.
  • Planning for marketing & promotional activities to increase footfals, conversion & basket size with the help of marketing team.
  • Leading, recruiting, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets
  • cash management & expense management. admin related issues solving

Cluster Manager

M&B Footwear ( Lee Cooper & ID)
06.2018 - 05.2020
  • Achieved higher team performance by implementing effective coaching and mentoring strategies for team.
  • Organizing and monitoring the daily activities in the assigned cluster
  • Motivating and managing employees for optimal performance
  • Developing strategies to increase sales and efficiency
  • Analyzing customer feedback and reports to identify areas for improvement
  • Managing customer relationships to increase customer satisfaction
  • Monitoring sales reports and customer feedback to better assess the performance

Store Manager

M&B Footwear (Lee Cooper & ID)
03.2013 - 05.2018
  • Coached sales associates in product specifications, sales incentives, and sealing techniques, significantly increasing customer satisfaction ratings.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

B.COM -

S.K.M. UNIVERSITY
Dumka, India
04.2001 -

I.COM -

Bihar Board
Patna, India
04.2001 -

Skills

Retail Operation

undefined

Software

GINESYS (POS)

SAP

Logic Apparels

ETP-5

E- Shopped

R-Pro8

WizApp2020

MS- Office (EXCEL)

Taly

Timeline

Store Manager

Cantabil Retail
03.2023 - Current

Retail Store Manager

SNV SHOPPEE
07.2020 - 02.2023

Cluster Manager

M&B Footwear ( Lee Cooper & ID)
06.2018 - 05.2020

Store Manager

M&B Footwear (Lee Cooper & ID)
03.2013 - 05.2018

B.COM -

S.K.M. UNIVERSITY
04.2001 -

I.COM -

Bihar Board
04.2001 -

Similar Profiles

CREATE PROFILE
Shivanand KumarRetail Store Manager