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Open to workDesired start date: Open to discussion
Open To Work
SHIVANGI SINGH
Pune
Work Preference
Summary
Experienced Salesforce Developer with over 5 years in delivering enterprise-scale solutions across Education Cloud, Sales Cloud, Experience Cloud, Salesforce CPQ, Revenue Cloud, and Omnistudio. Expertise in Apex, Lightning Web Components, Flows, Omniscripts, FlexCards, DataRaptors, and integration procedures, driving successful implementations in Higher Education, Telecommunications, and Healthcare.
Overview
1
1
Certificate
5
5
years of professional experience
Work History
Senior Salesforce Developer
Huron Eurasia India Pvt Ltd.
Pune
10.2023 - Current
- Developed reusable, responsive, and high-performing Lightning Web Components (LWC), optimizing client-side rendering and enhancing overall user experience across Salesforce applications.
- Designed and developed scalable, bulkified Apex Classes, Triggers, Batch Apex, and Schedulers, ensuring strict compliance with Salesforce Governor Limits and optimal performance in high-volume data environments.
- Integrated Salesforce with external systems using REST APIs, implementing secure, reliable, and scalable data exchange mechanisms, including Payment Gateway Integrations and third-party services.
- Extensively worked on Salesforce Education Cloud, designing and implementing end-to-end Recruitment and Admissions processes using OmniStudio components such as OmniScripts, DataRaptors, and Integration Procedures, exposed through Experience Cloud Sites.
- Refactored legacy Workflow Rules and Process Builders into optimized Salesforce Flows and Apex-based Frameworks, significantly improving maintainability, scalability, and system performance.
- Collaborated closely with Business Stakeholders, Solution Architects, QA Teams, and cross-functional teams in an Agile/Scrum Environment to deliver high-quality Salesforce solutions aligned with business objectives.
- Leveraged S-Docs extensively for advanced Document Generation and PDF Generation, developing custom Apex Solutions to extend platform capabilities, automate document workflows, and deliver highly customized business documents.
Salesforce Developer
Wipro
Pune
03.2021 - 10.2023
- Developed and maintained Apex classes, triggers, batch jobs, and schedulable processes to automate complex workflows and handle large-scale data processing.
- Designed and configured Validation Rules, Approval processes, and other declarative automation, improving operational efficiency and process consistency.
- Designed and enhanced Omnistudio Components to improve user experience and performance across Sales Cloud applications.
- Utilized early QA experience to design high-quality, robust solutions.
Education
Bachelors Of Technology -
Shri Ramswaroop College of Enginnering and Management
Lucknow09-2020
Skills
- Sales and education clouds
- Experience cloud
- CPQ and revenue cloud
- Apex development
- Apex triggers
- Apex jobs
- Salesforce queries
- LWC and Aura
- OmniScripts and FlexCards
- DataRaptors and integration procedures
- Record-triggered flows
- Flow types
- Approval workflows
- REST APIs and named credentials
- Version control
- Salesforce CLI
- Agile Methodologies
Certification
- Salesforce Education Cloud
- Salesforce Certified Administrator (SCA)
- Salesforce Certified OmniStudio Developer
- Salesforce Certified Associate
- Salesforce Certified Platform Developer
Timeline
Senior Salesforce Developer
Huron Eurasia India Pvt Ltd.
10.2023 - Current
Salesforce Developer
Wipro
03.2021 - 10.2023
Bachelors Of Technology -
Shri Ramswaroop College of Enginnering and Management
Projects
QUEEN'S UNIVERSITY
- Designed and implemented the complete Applicant Recruitment and Admissions Journey on Salesforce Education Cloud for Queen's University, enhancing the user experience from initial inquiry through final admission.
- Built and maintained the Request for Information (RFI) process to efficiently capture prospective student data and improve lead generation., Developed start and complete application forms using Apex, OmniStudio (OmniScripts, DataRaptors, Integration Procedures), and other Salesforce technologies, delivering a seamless and user-friendly application experience.
- Implemented features enabling applicants to view real-time application status, upload documents, and make admission-related decisions through the student portal.
NORTHWELL DIRECT
- Led the end-to-end implementation from scratch, supporting the client's migration from Sales Cloud to Health Cloud.
- Designed and configured custom objects, fields, relationships, and data models aligned with Health Cloud requirements.
- Implemented a comprehensive security and access model, including Profiles, Permission Sets, Sharing Rules, and validation rules., Built end-to-end automation using Apex triggers, Flows, and custom Apex frameworks to support complex business processes., Managed CI/CD deployments using Azure DevOps and tracked enhancements and defects through JIRA.
IES ABROAD
- Designed and implemented the complete Student Recruitment, Admissions, and Enrollment Journey leveraging Salesforce Education Cloud and Revenue Cloud supporting student programs, enrollment, pricing, billing and invoicing.
- Built and enhanced multiple student-facing and administrative journeys using Lightning Web Components (LWC), OmniStudio (OmniScripts, DataRaptors, Integration Procedures), and Screen Flows, improving user experience and operational efficiency.
- Developed and leveraged Apex Classes, Triggers, and Flows to automate and support the end-to-end recruitment and admissions process., Utilized Revenue Cloud to enable students to select academic programs across various terms, manage enrollments, and complete fee payments through out-of-the-box Payment Center capabilities.
- Leveraged S-Docs extensively for automated generation of Invoices, Proposals, and other business documents, utilizing advanced HTML templates, Apex customizations, and S-Docs configurations to meet complex business requirements.
- TELEFONICA
- Developed and customized Salesforce solutions using OmniStudio/Vlocity components including OmniScripts, FlexCards, DataRaptors, and Integration Procedures, building reusable and scalable applications to streamline business processes and improve operational efficiency.
- Configured and customized Salesforce features such as Roles, Profiles, Permission Sets, Validation Rules, Flows, Page Layouts, Reports, Dashboards, Formula Fields, and Lightning Applications, supporting diverse business requirements across Sales Cloud.
- Worked in an Agile environment to deliver high-quality Salesforce solutions, leveraging Apex, SOQL, CI/CD deployment tools, and troubleshooting expertise to resolve production issues and ensure successful project delivery.
Awards
- SPOT Award - Huron
- Spot Award-Huron
- Prodigy Award-Wipro
- Habit Flagbearer-Being Responsive - Wipro
- Inspiring Performance Award-Wipro
- THE ACE AWARD - Wipro
- Trailblazer Award-Wipro
Projects
QUEEN'S UNIVERSITY
- Designed and implemented the complete Applicant Recruitment and Admissions Journey on Salesforce Education Cloud for Queen's University, enhancing the user experience from initial inquiry through final admission.
- Built and maintained the Request for Information (RFI) process to efficiently capture prospective student data and improve lead generation., Developed start and complete application forms using Apex, OmniStudio (OmniScripts, DataRaptors, Integration Procedures), and other Salesforce technologies, delivering a seamless and user-friendly application experience.
- Implemented features enabling applicants to view real-time application status, upload documents, and make admission-related decisions through the student portal.
NORTHWELL DIRECT
- Led the end-to-end implementation from scratch, supporting the client's migration from Sales Cloud to Health Cloud.
- Designed and configured custom objects, fields, relationships, and data models aligned with Health Cloud requirements.
- Implemented a comprehensive security and access model, including Profiles, Permission Sets, Sharing Rules, and validation rules., Built end-to-end automation using Apex triggers, Flows, and custom Apex frameworks to support complex business processes., Managed CI/CD deployments using Azure DevOps and tracked enhancements and defects through JIRA.
IES ABROAD
- Designed and implemented the complete Student Recruitment, Admissions, and Enrollment Journey leveraging Salesforce Education Cloud and Revenue Cloud supporting student programs, enrollment, pricing, billing and invoicing.
- Built and enhanced multiple student-facing and administrative journeys using Lightning Web Components (LWC), OmniStudio (OmniScripts, DataRaptors, Integration Procedures), and Screen Flows, improving user experience and operational efficiency.
- Developed and leveraged Apex Classes, Triggers, and Flows to automate and support the end-to-end recruitment and admissions process., Utilized Revenue Cloud to enable students to select academic programs across various terms, manage enrollments, and complete fee payments through out-of-the-box Payment Center capabilities.
- Leveraged S-Docs extensively for automated generation of Invoices, Proposals, and other business documents, utilizing advanced HTML templates, Apex customizations, and S-Docs configurations to meet complex business requirements.
- TELEFONICA
- Developed and customized Salesforce solutions using OmniStudio/Vlocity components including OmniScripts, FlexCards, DataRaptors, and Integration Procedures, building reusable and scalable applications to streamline business processes and improve operational efficiency.
- Configured and customized Salesforce features such as Roles, Profiles, Permission Sets, Validation Rules, Flows, Page Layouts, Reports, Dashboards, Formula Fields, and Lightning Applications, supporting diverse business requirements across Sales Cloud.
- Worked in an Agile environment to deliver high-quality Salesforce solutions, leveraging Apex, SOQL, CI/CD deployment tools, and troubleshooting expertise to resolve production issues and ensure successful project delivery.