Summary
Overview
Work History
Education
Skills
Timeline
Shivangi Suyal

Shivangi Suyal

Senior Trainer
Gurgaon

Summary

Hardworking Senior Trainer enthusiastic about teaching employees and developing new skillsets. Creates lesson plans and supporting materials, as well as coordinates meeting spaces and administers tests.

Over 3 years of related experience conducting classroom and virtual training sessions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Senior Trainer

Concentrix
Gurugram
05.2021 - Current
  • Enhanced team performance through the implementation of targeted skill development workshops.
  • Streamlined onboarding processes for new hires, accelerating their integration into job roles.
  • Demonstrated commitment to ongoing professional development by attending conferences, seminars, and relevant certifications related to the field of corporate training.
  • Designed customized learning solutions, addressing diverse learning styles and needs within the workforce.
  • Facilitated leadership development programs, nurturing a pipeline of high-potential talent for future management roles.
  • Delivered measurable improvements in employee satisfaction scores following the implementation of new employee wellness workshops.
  • Evaluated training effectiveness by monitoring employee progress and gathering feedback for continuous improvement.
  • Optimized training delivery methods using e-learning platforms, maximizing accessibility for remote employees.

Senior Advisor

Concentrix
Gurgaon
10.2018 - 04.2021

Worked as a senior advisor in Concentrix for the google process.

Identifying the needs of the youtube users and resolving the technical glitches relwted to tjeir account.

Working on the assigned tools to perpetuate their safety and guidelines of youtube community.

  • Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
  • Increased team efficiency with regular training sessions and performance reviews, leading to higher productivity levels.
  • Implemented risk mitigation measures through careful assessment of potential threats associated with various projects or initiatives, minimizing negative impacts on overall business performance.

Education

English Hons - English Literature

Delhi University, Delhi
06.2013 - 08.2016

Skills

Curriculum Design

Client Relationship Management

Training and mentoring

Scheduling training sessions

Lesson Planning

Leading seminars

Data Analytics

Training delivery

Employee Onboarding

Assessment Design

Adaptability

Problem-Solving

Teamwork and Collaboration

Goal Setting

Timeline

Senior Trainer - Concentrix
05.2021 - Current
Senior Advisor - Concentrix
10.2018 - 04.2021
Delhi University - English Hons, English Literature
06.2013 - 08.2016
Shivangi SuyalSenior Trainer