SHIVANK SINGH
PRAYAGRAJ
Summary
Seasoned Retail Department Manager with comprehensive knowledge in all aspects of store operations, from merchandising to customer service. Demonstrated leadership skills with ability to manage and motivate staff to achieve sales goals while maintaining high level of customer satisfaction. Proven track record in identifying opportunities for revenue growth, streamlining operational processes and improving team performance. Strive for continuous improvement and adapt quickly to new retail trends and challenges.
Overview
2
2
years of professional experience
Work History
DEPARTMENT MANAGER
SHOPPERS STOP LIMITED
CHANDIGARH
07.2024 - Current
- Currently leading Ethnic wear , Footwear, Kids , Bags & Accessories & Travel & Luggage a team of 95 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Industrial Trainee
RAFFLES UDAIPUR , ACCOR
UDAIPUR
11.2022 - 04.2023
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Education
Bachelor of Science - HOTEL INDUSTRY
INSTITUTE OF HOTEL MANAGEMENT
PUSA, NEW DELHI06-2024
Skills
- Employee Scheduling
- Database Management
- Workflow Coordination
- Logistics Planning
- Sales Reporting
- QC
- Staff Management
- Team Supervision
- Resource Coordination
- Performance Management
- Customer Service
- Operations Management
- Employee performance evaluation
- Departmental activities
- Vendor Relationship Management
- Loss Prevention
- Goals and performance
- Regulatory Standards
- Strategies and goals
Affiliations
- REGULAR SUB-ORDINATES TRAINING
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- AWARDED AS BEST DEPARTMENT MANAGER FOR SALES
Timeline
DEPARTMENT MANAGER
SHOPPERS STOP LIMITED
07.2024 - Current
Industrial Trainee
RAFFLES UDAIPUR , ACCOR
11.2022 - 04.2023
Bachelor of Science - HOTEL INDUSTRY
INSTITUTE OF HOTEL MANAGEMENT
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