SHIVANSH GURNANI
Financial Crime Analyst
New Delhi
Summary
To associate myself with a reputed organization and contribute to its success, using my knowledge and skills to the best extent possible.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Financial Crime Analyst
Revolut
02.2024 - Current
- Working in External Enquiries on Inbound Fraud reports from other Financial Institutions in UK.
- Reviewing individual customers and entities for fraud concerns and examining the KYC, Transaction history, Associated users, and previous fraud reports if any.
- Raising chats with customers (P2P cases) and gathering evidence to support the investigation.
- Handling the repatriation of funds and filing Unusual activity reports to FIU to further offboard the customer.
KYC Analyst
AML Right Source
02.2023 - 02.2024
- I was working as a KYC Analyst for a Bank based in the US.
- Performing periodic and accelerated reviews on business banking accounts to detect any Suspicions of Money Laundering.
- Verifying the nature of the business and implementing various BSA codes.
- Verifying the provided Beneficial Ownership Structure and further communicating with the client through RFIs to sort any discrepancies found during the review.
- Conducting Screening Checks to identify Sanctions, PEPs, and Adverse Media in relation to the entities and on Beneficial Owners, Control Parties, Admins etc. and Mitigating the hits found, if any.
- Verifying the incorporation and operating addresses, assessing the risk involved with those countries, applying DDR codes if necessary in the process, checking for significance presence within COI according to their KYC risk classification.
- Reviewing Documents like Bank Deposit Agreement (BDA), Client Attestation Form (CAF) etc. to determine the signatory authorities, Beneficial Ownership details etc.
- Full Transactional Analysis involving preparing Pivot Tables to filter transactions, counterparties, outliers, international activity etc. and reviewing for any out of pattern activity on the account.
- Conducting Enhanced and Targeted Due Diligence for specific clients.
Associate Analyst II
AML Right Source
12.2022 - 02.2023
- I was working as a Fraud Analyst for a E-commerce US Client.
- Our workflow required us to examine users on the platform and identify fraudulent activities like Credit Card Fraud, Account Takeover, Collusion, High Risk Sellers, Dropshipping, etc.
- We were responsible for Suspending Fraud accounts, Holding accounts that seemed unusual until they verify Government IDs, Cancelling and Refunding transactions.
- Cancelling Direct Deposits of fraud users, Balance Adjustments to accounts, Blacklisting Addresses and Blocking Cards.
- Coordinating with Moderation and Compliance Teams to prevent Prohibited Conduct, Underage Activity ,etc, Working on Notification of Frauds by reviewing Customer Disputes and interactions with the customer dispute team and determining whether a chargeback is required or not.
Customer Service and Operations Analyst
The NatWest Group
10.2021 - 12.2022
- I used to work in a Webchat Process which is the only process based in India that is a customer contact process within NatWest.
- We as Webchat Associates were entrusted with handling customers and solving their issues at First Point of Contact.
- Payment Processing, Refunds Processing and Escalations to dedicated teams (Faster Payment Recovery Teams, International Payment Team, ATM Operations Team) as per the requirement.
- I was also entrusted with preparing daily statistical end to end reports for the whole team detailing all the KPIS and targets.
- Maintained customer satisfaction and focused on addressing customer needs and resolving concerns and received Appreciations and Ovation Awards (LOVs) for it during my tenure.
Education
B.Sc. - Hospitality And Hotel Administration
IHM Lucknow
Intermediate - Commerce With Maths
La Martiniere College, I.S.C. Board
High School - All Subjects
La Martiniere College, I.C.S.E Board
Skills
Critical Thinking and Quick Decision Making
Certification
Course on Computer Concepts (CCC) Certified by NIELIT
Internships
- Pursued Industrial Training and received Appreciation for it, in all 4 departments of Hotel Management from Bengaluru Marriott Whitefield, Bangalore.
- Pursued an Internship in Supply Chain Management from Spencer's Retail, One Awadh Center, Lucknow.
Personal Profile
- Mother's Name- Jyoti Makhija
- Gender- Male
- Date of Birth- 6th December, 1996
- Languages- English and Hindi
- Nationality- Indian
- Hobbies- Listening to Music, Gaming and Reading.
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Date: 10/03/2024
Place- Delhi
Timeline
Financial Crime Analyst
Revolut
02.2024 - Current
KYC Analyst
AML Right Source
02.2023 - 02.2024
Associate Analyst II
AML Right Source
12.2022 - 02.2023
Customer Service and Operations Analyst
The NatWest Group
10.2021 - 12.2022
B.Sc. - Hospitality And Hotel Administration
IHM Lucknow
Intermediate - Commerce With Maths
La Martiniere College, I.S.C. Board
High School - All Subjects
La Martiniere College, I.C.S.E Board
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