
Oriented Senior Process Executive with over 6 years of experience to optimize and manage very complex processes within international immigration and operational frameworks. Very skilled and experienced in the administration of end-to-end immigration services with perfection and ensuring compliance with all international regulations; process improvements are achieved to ensure efficiency and effectiveness. Highly skilled at leading cross-functional teams, coaching junior staff, and maintaining excellent client relations for service excellence. Strong analytical skills for problem-solving, ability to simplify processes, reduce turnaround time and increase client satisfaction. Dedicated to continuous professional development and being up-to-date with the best trends in the industry, which would help spearhead strategic initiatives.
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Time Management
Flexible and Adaptable
Multitasking Abilities
Calm Under Pressure
Supervision and leadership
Organization and Time Management
Efficiency Improvement
Business process improvement
Workflow Analysis
EDU heal Foundation- 1st International Cyber Olympiad
I, Shiva Prasad . R, hereby declare that the information contained here in is true and correct to the best of my knowledge and belief.
I-star award - Infosys BPM
IACT- Diploma in Taxation and Accountancy - 6 months
International Chinthaana Science Examination
EDU heal Foundation- 1st International Cyber Olympiad