Oriented Senior Process Executive with over 6 years of experience to optimize and manage very complex processes within international immigration and operational frameworks. Very skilled and experienced in the administration of end-to-end immigration services with perfection and ensuring compliance with all international regulations; process improvements are achieved to ensure efficiency and effectiveness. Highly skilled at leading cross-functional teams, coaching junior staff, and maintaining excellent client relations for service excellence. Strong analytical skills for problem-solving, ability to simplify processes, reduce turnaround time and increase client satisfaction. Dedicated to continuous professional development and being up-to-date with the best trends in the industry, which would help spearhead strategic initiatives.
Friendly, Positive Attitude
EDU heal Foundation- 1st International Cyber Olympiad
I, Shiva Prasad . R, hereby declare that the information contained here in is true and correct to the best of my knowledge and belief.
I-star award - Infosys BPM
IACT- Diploma in Taxation and Accountancy - 6 months
International Chinthaana Science Examination
EDU heal Foundation- 1st International Cyber Olympiad