SHIVENDRA KUMAR
Summary
Results-driven Product Manager with five years of experience in UPI, leading projects from conception to production. Skilled in gathering requirements, driving process improvements, and delivering actionable recommendations to enhance operations. Expertise in business analysis methodologies supports effective decision-making and transformational solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager
Mindgate Solutions Pvt. Ltd
Mumbai
06.2025 - Current
- Onboarded the largest US-based bank for UPI and 1 domestic bank during 2025-2026, increasing client base by 28%
- Established SDLC processes for UPI operations, improving development efficiency by 23.5% across all projects
- Led GFF 2025 initiative for UPI implementation at the organization.
- Manage product backlogs and prioritize features for real-time payment solutions.
- Drove roadmap execution, delivering regular updates to stakeholders on progress and milestones.
- Collaborated with engineering, QA, architecture, and business stakeholders to ensure successful product delivery.
- Create and refine user stories with clear acceptance criteria.
- Lead Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives.
- Support technical discussions, integrations, and end-to-end product delivery.
- Designated as Subject Matter Expert providing support to 11 banks.
- Expertise in requirements gathering, meticulous process documentation, and astute project management
Business Analyst
Mindgate Solutions Pvt. Ltd
Mumbai
07.2020 - 06.2025
- Implemented UPI regulatory changes, streamlined reconciliation, and managed product backlog, improving delivery timelines.
- Gathered and documented business requirements for UPI 5.0, contributing to the project's success with detailed process documentation.
- Crafted comprehensive technical proposals and served as mediator in BRD discussions to align stakeholder objectives and ensure project success.
- Developed and implemented ideology for a Dispute Management System – DMS, creating comprehensive SOPs to support bank operations.
- Identified process improvements. Overhauled resource allocation. Enhanced operations.
- Led full-cycle projects and cross-functional initiatives, boosting efficiency.
Education
M.Tech - Civil engineering
IIT Bombay
Mumbai07-2020
B.Tech - Civil engineering
JECRC University
Jaipur01-2017
Intermediate/+2 -
D.A.V Public School
Ajmer04-2012
Matriculation -
St. Anselm's School
Abu Road01-2010
Skills
- Product Ownership & Product Lifecycle Management
- Product Backlog Management
- User Story Creation & Refinement
- Requirements Gathering
- Gap & impact analysis
- Technical Product Discussions
- SDLC
- Real-Time Payments & Banking Solutions
- Financial reconciliation
- SOP Development
- Process Documentation
- Backlog prioritization
- Cross-functional Team Collaboration
- Team Management
- Decision making
- Problem resolution
- Attention to Detail
- Stakeholder Management
- UPI
Accomplishments
- Super 50 Haul of Fame, Awarded with the Super 50 Haul of fame for outperforming everyone in the organisation considering all the products such as UPI, BBPS, NACH, IMPS.
- GATE Examination Achievement, Attained an impressive 96.17 percentile in the GATE examination 2018.
- Research Paper Publication, Published a pioneering research paper, 'Hazard-based Overtaking Duration Model for Mixed Traffic,' in The International Journal of Transportation Letters, 2023.
Publications
Hazard-based Overtaking Duration Model for Mixed Traffic, 07/01/23, Research paper on hazard-based overtaking duration model for mixed traffic., https://doi.org/10.1080/19427867.2023.223640
Certification
Data Science and Machine Learning Course, In Progress
Timeline
Product Manager
Mindgate Solutions Pvt. Ltd
06.2025 - Current
Business Analyst
Mindgate Solutions Pvt. Ltd
07.2020 - 06.2025
M.Tech - Civil engineering
IIT Bombay
B.Tech - Civil engineering
JECRC University
Intermediate/+2 -
D.A.V Public School
Matriculation -
St. Anselm's School