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Performance-driven banking professional with 6.5+ years of progressive experience in retail banking, liability mobilization, asset sourcing, and high-value portfolio management. Strong track record in driving CASA growth, loan disbursement, insurance penetration, and cross-selling investment products. Adept at building long-term client relationships, enhancing wallet share, and ensuring 100% regulatory compliance.
Experienced in managing portfolios for high-net-worth and mass affluent clients, with a focus on driving CASA mobilization and retail asset growth. Successfully implemented strategies that enhanced operational efficiency and improved the accuracy of financial assessments, ensuring compliance with regulatory standards. Developed strong client relationships through personalized banking solutions, resulting in increased customer retention and satisfaction. Proficient in cross-selling financial products, conducting financial reviews, and maintaining audit readiness within branch operations.

Dynamic Banking Professional with hands-on experience in Branch Operations, Regulatory
Compliance (KYC/AML), Audit Handling, Cash & Vault Management, CASA Growth, and
Third-Party Product Sales. Currently serving as Service Delivery Manager with strong exposure to
risk monitoring and customer relationship management. Seeking to contribute operational
excellence in carrer.

Dynamic and results-driven Banking Professional with 7+ years of experience in Retail and NRI Banking, specializing in relationship management, deposit mobilization, wealth product sales, and client portfolio growth. Currently working as an NRI Relationship Manager at IDFC FIRST Bank, managing a large portfolio of NRI clients and delivering customized banking and investment solutions. Proven track record of achieving quarterly business targets, driving cross-selling revenue, and delivering high-quality customer service. Recognized multiple times for outstanding insurance business performance, sales excellence, and customer engagement initiatives.

Result-oriented Cluster Relationship Manager with 10+ years of diversified banking experience across Business Banking and Wealth Management. Proven expertise in CASA & liability growth, HNI handling, SME acquisition, and trade finance solutions. Strong ability to drive revenue, enhance portfolio quality, and build strategic client relationships at cluster level.
Yeh summary aapko Senior RM / Cluster Head / Business Banking roles ke liye perfectly position.

SHIVENDRA PRATAP SINGH

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Customer Relationship Officer

Deputy Manager (Xcelerate Program)

Associate manager

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Customer Relationship Officer

Deputy Manager (Xcelerate Program)

Associate manager

Intermediate -

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B.A -

LLB -

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