Shivika Khare
Bengaluru
Summary
Experienced and detail-oriented technical program manager with over 10 years of industry experience and a proven track record of effectively coordinating internal and external teams to drive optimal efficiency. Skilled in overseeing diverse departments with varying levels of technical expertise, ensuring seamless operations and addressing the unique requirements of internal staff, business channel partners, and customers. Meticulous professional excelling at maintaining harmony within the organization while navigating through conflicting demands. Expertise in managing complex technical initiatives from inception to completion, collaborating with architects, engineers, product managers, and business leaders to ensure successful delivery. Proven ability to define program goals, manage dependencies, and navigate resource constraints while maintaining alignment with organizational objectives sets me apart as a valuable asset for any team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Walmart
05.2020 - Current
- Lead and manage large, multi-disciplinary technical programs, ensuring alignment across engineering, product, design, and business teams to deliver complex software solutions.
- Championed process improvements, introducing streamlined workflows that increased productivity across teams.
- Fostered strong relationships with stakeholders, effectively communicating progress updates and addressing concerns promptly, demonstrating program value
- Defined and tracked key deliverables, goals, and stage gates, ensuring all program milestones are met on time, within scope, and within budget
- Collaborated closely with product owners to define clear project scopes and deliverables that met customer needs
- Developed culture of continuous learning by providing ongoing mentorship opportunities for team members
- Achieved scalability in systems architecture by identifying growth areas and planning proactively for future expansion and work closely with architects and engineers to ensure software architecture aligns with design principles and overall project goals
- Utilize problem-solving and decision-making skills to quickly address setbacks, roadblocks, and obstacles, implementing effective solutions to keep projects on track.
- Drove continuous improvement by optimizing processes and practices, ensuring that teams can consistently deliver high-quality software products on schedule.
Project Manager
Rakuten India Enterprises Pvt. Ltd.
01.2018 - 05.2020
- Managed multiple (8) global IT and application development projects,of various shapes and sizes, along with establishing governance guidelines for effective management from remote/offshore locations
- Led projects including new product introduction, system rollouts & improvements
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned
- Mentored junior team members in project management best practices to enhance their skills
Business Analyst
Svatantra Online Services Pvt. Ltd. (CuroCarte.com)
06.2017 - 12.2017
- Managed and led projects encompassing all areas of organization
- Designed, planned & implemented Scrum and other project management practices to ensure accurate business deliverables
- Reduced operational costs by 15% thorough data analysis and implementing cost-effective solutions.
Project Manager
IBM India Pvt. Ltd.
09.2014 - 04.2017
- Played the role of Scrum Master in telecom services based projects, typically ranging between 30 to 100 person-months of effort and spread between 6 to 9 months over software development life cycle
- Monitored health of project by logging issues faced by team and following upon them & maintained end to end traceability
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Education
Bachelor of Engineering - Information Technology
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhopal06.2014
Skills
- Program Management Expertise
- Software Architecture & Design Principles
- Process improvement initiatives
- Stakeholder Management & Influence
- Lifecycle Management in Software Development
- Problem-Solving & Decision Making
- Agile & Waterfall Methodologies
- Product Lifecycle Management
- Compliance Management
- Proficient Conflict Resolution Techniques
- Change Strategy Development
- Strategic Planning & Execution
- Requirements Gathering
- Technical acumen
Certification
- Certified SAFe 5 Agilist
- Certified PMP professional by PMI
- Certified PMI ACP professional by PMI
- Certified Scrum Master by Scrum Alliance
- Certified ITIL professional by PeopleCert
- Rakuten certified Trainer for Agile and Scrum
- Rakuten certified Product Manager
- Oracle certified Java and C++ developer
Timeline
Technical Program Manager
Walmart
05.2020 - Current
Project Manager
Rakuten India Enterprises Pvt. Ltd.
01.2018 - 05.2020
Business Analyst
Svatantra Online Services Pvt. Ltd. (CuroCarte.com)
06.2017 - 12.2017
Project Manager
IBM India Pvt. Ltd.
09.2014 - 04.2017
Bachelor of Engineering - Information Technology
Rajiv Gandhi Proudyogiki Vishwavidyalaya
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