Shiv Om Agarwal
Retail Sales Associate
ETAWAH
Summary
Dynamic Sales Executive with a proven track record at KONCEPT MAHINDRA PVT LTD, excelling in lead generation and business development. Expert in sales funnel management, I consistently exceed targets through strategic relationship-building and effective sales strategies, enhancing customer satisfaction and driving revenue growth.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Sales Executive
KONCEPT MAHINDRA PVT LTD.
Gurgaon, India
08.2023 - 10.2024
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
- Identified new market opportunities through diligent research and networking.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Expanded market share with strategic territory planning and targeted prospecting.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
- Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Sales Executive
RENAULT LRP MOTORS PVT. LTD.
ETAWAH
08.2018 - 06.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Education
Bachelor of Science - Biology
Ramwati Rajbahadur Group of Institutions.
Etawah 04.2001 -
Skills
Business development and planning
Lead prospecting
Business networking
Sales funnel management
Sales presentations
Product knowledge
Sales team leadership
Lead generation
Staff management
Public speaking
Goals and performance
Timeline
Sales Executive
KONCEPT MAHINDRA PVT LTD.
08.2023 - 10.2024
Sales Executive
RENAULT LRP MOTORS PVT. LTD.
08.2018 - 06.2023
Bachelor of Science - Biology
Ramwati Rajbahadur Group of Institutions.
04.2001 -