Summary
Overview
Work History
Education
Skills
Accomplishments
Phone
Personal Information
Languages
Disclaimer
Timeline
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Shiv Shankar Maurya

Shiv Shankar Maurya

Noida

Summary

To give my best to every task I undertake and learn continuously for my growth and implement my technical ,analytical and sales skills in a constructive manner in a challenging and resourceful environment and to optimize the use of the resources provided. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Sr. Sales Manager

Mahavir Hanuman Group
06.2023 - Current
  • Managed all aspects of the sales process from lead generation to closing deals.
  • Conducted weekly meetings with the sales team to review performance, goals and objectives.
  • Developed and implemented successful sales strategies to achieve revenue goals.

Team Leader

3i Business Solution
12.2022 - 05.2023
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Conducted regular performance reviews to assess individual team member progress.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Maintained a positive work environment that promoted collaboration between team members.

Virtual Account Manager

NetAmbit Infosource Pvt. Ltd.
09.2020 - 12.2020
  • Utilized problem-solving skills when dealing with difficult customers.
  • Generated leads through cold calling activities.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Conducted market research to identify potential customers.

Team Leader-Tele Sales

i Energizer
09.2019 - 04.2020
  • Maintained a positive work environment that promoted collaboration between team members.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Tele Sales Executive

Insight Customer Call Solutions Ltd
05.2018 - 09.2019
  • Maintained accurate records of customer interactions utilizing CRM software.
  • Provided technical support to customers throughout the sales process.
  • Managed multiple accounts simultaneously while providing superior customer service.

Tele Sales Executive

Insight Customer Call Solutions Ltd
08.2017 - 03.2018
  • Maintained accurate records of customer interactions utilizing CRM software.
  • Provided technical support to customers throughout the sales process.
  • Managed multiple accounts simultaneously while providing superior customer service.

Customer Service Associate

Bharat BPO Services LTD
07.2016 - 07.2017
  • Provided information about products and services available to customers.
  • Greeted customers and identified their needs.
  • Suggested product solutions based on individual customer needs.

Hardware & Networking Faculty Cum Center - Incharge

LBSTC
01.2015 - 04.2016
  • Monitored system performance and identified potential issues before they became critical problems.
  • Installed, configured and maintained network hardware such as routers, switches, firewalls and wireless access points.
  • Installed and managed connected hardware and application components to assure nonstop environment operations.

Education

MBA - Sales and Marketing

Chandigarh University
06-2023

B.sc. -

Ram Dular Singh Smarak Degree College
06-2015

Computer Hardware Networking -

Jetking
Prayagraj
01.2014

Intermediate - Physics, Chemistry, Math

Pt. J. L. N. I. C. Bhopatpur Sahson
Allahabad
06-2013

High School -

Th. R. N. Singh I. College Bagaikala Allahabad
05-2011

Skills

  • Positive thinker
  • Self Motivated
  • Team Handling
  • Goal & KPI alignment
  • Sales Tracking
  • Sales Presentations
  • Business Development
  • KPI analysis
  • Sales Reporting
  • Lead Generation

Accomplishments

  • Certificate of Excellence Outstanding Performance in 2017 at Bharat BPO Services LTD.
  • Certificate of Excellence for the month of Sep’17 by Indiamart at Insight Customer Call Solutions Ltd.
  • Certificate of Excellence for the month of Nov’17 by Indiamart at Insight Customer Call Solutions Ltd.
  • Certificate of Top Executive for the month of O.N.D’18 by Indiamart at Insight Customer Call Solutions Ltd.

Phone

8285949195, 7668594637

Personal Information

  • Date of Birth: 07/08/96
  • Nationality:- Indian
  • Father's Name: Mr. Phool Chand Maurya
  • Residential Add:- Prayagraj, UP, 221507

Languages

  • Hindi
  • English

Disclaimer

I hereby declare that the above mentioned details are true to the best of my knowledge.

Timeline

Sr. Sales Manager

Mahavir Hanuman Group
06.2023 - Current

Team Leader

3i Business Solution
12.2022 - 05.2023

Virtual Account Manager

NetAmbit Infosource Pvt. Ltd.
09.2020 - 12.2020

Team Leader-Tele Sales

i Energizer
09.2019 - 04.2020

Tele Sales Executive

Insight Customer Call Solutions Ltd
05.2018 - 09.2019

Tele Sales Executive

Insight Customer Call Solutions Ltd
08.2017 - 03.2018

Customer Service Associate

Bharat BPO Services LTD
07.2016 - 07.2017

Hardware & Networking Faculty Cum Center - Incharge

LBSTC
01.2015 - 04.2016

MBA - Sales and Marketing

Chandigarh University

B.sc. -

Ram Dular Singh Smarak Degree College

Computer Hardware Networking -

Jetking

Intermediate - Physics, Chemistry, Math

Pt. J. L. N. I. C. Bhopatpur Sahson

High School -

Th. R. N. Singh I. College Bagaikala Allahabad

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Shiv Shankar Maurya