Shobhit Saxena
Jaipur
Summary
Operations Executive with stellar background leading organizations by monitoring and enhancing daily activities for peak achievement. Valuable resource when leading. Decisive when presenting changes in procedures and delegating new responsibilities to address concerns and propel profitability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Executive
Insta Kart Services Pvt Ltd
Jaipur
08.2024 - Current
- Coordinated daily operations to ensure efficient service delivery.
- Conducted regular stock counts to identify discrepancies and maintain records.
- Organized storage areas for optimal space utilization and accessibility.
Senior Territory Service Representative
Blue Dart Express Limited
Jaipur
10.2018 - 08.2024
- Coordinated delivery schedules to ensure timely shipments across designated territories.
- Implemented process improvements to enhance service efficiency and customer satisfaction.
- Prepared sales reports and presentations for management review.
Operation Executive
IGP.com
Jaipur
09.2017 - 10.2018
- Managed daily operations to ensure timely order processing and fulfillment.
- Coordinated with cross-functional teams to ensure smooth operations.
- Resolved escalated customer inquiries or complaints in a timely manner.
Technical Support Executive
Teleperformance
Jaipur
05.2017 - 08.2017
- Provided technical support to customers via phone and email communications.
- Escalated unresolved technical problems to senior engineers for further investigation.
Process Associate
Genpact
Jaipur
09.2012 - 05.2017
- Processed insurance applications and maintained accurate records in company database.
- Managed correspondence with clients regarding policy changes and status updates.
- Processed changes in policies such as additions, cancellations, or renewals.
Education
Bachelor of Science - Computer Applications Development
Sikkim Manipal University
Jaipur04-2010
Skills
- Operations management
- Supply chain coordination
- Customer relationship management
- Logistics planning
- Team collaboration
- Time management
- Effective communication
- Warehouse management
Accomplishments
- Genpact; appreciation certificate (Q1 2013, Q3 2014, and Q2 2015)
- Blue Dart: consistent recognition year over year with the Bravo Blue Dart (BBD) Award from 2019 to 2023
Certification
- Banking demystified: commercial training completion
- CEM certified for connection process
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Affiliations
- Leadership
- Problem solving
- Team player
- Outdoor
Personal Details
- Father's name: Mukesh Kumar Saxena
- Address: 44 Kanak Vihar, Sirsi Road, Jaipur
- DOB: August 2, 1988
- Marital status: married
- Nationality: Indian
- Religion: Hindu
DECLARATION
I do hereby declare that the above information is true to the best of my knowledge
Shobhit Saxena
Date:
Timeline
Operations Executive
Insta Kart Services Pvt Ltd
08.2024 - Current
Senior Territory Service Representative
Blue Dart Express Limited
10.2018 - 08.2024
Operation Executive
IGP.com
09.2017 - 10.2018
Technical Support Executive
Teleperformance
05.2017 - 08.2017
Process Associate
Genpact
09.2012 - 05.2017
Bachelor of Science - Computer Applications Development
Sikkim Manipal University
Similar Profiles
Payal S.BPayal S.B
Hub Operations Team Leader at Insta Kart Services Pvt. Ltd.,Hub Operations Team Leader at Insta Kart Services Pvt. Ltd.,
Rohan DasRohan Das
Software Developer at Insta Global Source Pvt ltdSoftware Developer at Insta Global Source Pvt ltd
Dhara SinghDhara Singh
Warehouse Manager at Zepto ( Kirana Kart Wholesale Pvt. Ltd.Warehouse Manager at Zepto ( Kirana Kart Wholesale Pvt. Ltd.
RAHUL GUPTARAHUL GUPTA
Principal Software Engineer at Precisely Software (formerly Winshuttle Software India Private Ltd.)Principal Software Engineer at Precisely Software (formerly Winshuttle Software India Private Ltd.)
Hardik ChopraHardik Chopra
Data Engineering Intern at Celebal TechnologiesData Engineering Intern at Celebal Technologies