Dynamic professional with extensive experience at Cybage, Mastercard, Suzlon, Balaji and Maruti Udyog excelling in employee engagement and event management. Proven track record in optimizing vendor processes and achieving high satisfaction scores. Strong leadership and procurement skills, adept at managing cross-functional teams and enhancing customer care initiatives. Committed to delivering impactful results and fostering collaborative environments.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Mastercard India Pvt. Ltd.
(Dec 2014 – Dec 2022)
SENIOR ANALYST (COLLATERAL) – MASTERCARD INDIA PRIVATE LIMITED. (Feb 1, 2022, till Dec 2022)
Work Profile.
SPECIALIST – Transaction Services (Apr 2020 – Jan 2022)
(April 2020 to November 2022)
INVOICING
PURCHASE ORDER (PO)
ANALYST - CENTER OF EXCELLENCE (Procurement) (Dec 2016 – Mar 2020)
Handled end-to-end admin and customer care.
Managed training, onboarding, and customer grievance redressal.
🟣 CORE SKILLS