Shouvik Das

An astute & result oriented professional with over 20 years of experience in Institutional and Industrial sales, marketing, CRM, distribution & channel management. Attained abilities in Business Development & Marketing activities across industries. Breaking new avenues & driving sales growth. Client Relationship Management to surpass achievement of delivery and service quality norms. Proficient in developing & streamlining systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters. Well versed with Quality Management System, ISO 9000:2000 & ISO 14000 and techniques like SA 8000, HACCP, OSAS, etc. Well versed with working in SAP (SD Module) atmosphere. Effective communicator & team leader with strong analytical, problem solving & organizational abilities and proven track record of forging business partnerships.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

• Duration: One Month (Oct’00-Nov’00) Organization: RAILWAY WORKSHOP, LILUAH (Maintenance dept.) Role: As Trainee Engineer, Exposure to maintenance of Railway wheel, axel gear system, vacuumed break system, etc.
• Duration: One Month (Sept ’04-Oct’04) Organization: ADOR WELDING LTD (Welding Excellence Center, Pune, Mumbai & Ahmednagar Plant). Role: As Zonal Incharge-Kolkata, Exposure to SMAW/ MIG & MAG / TIG / SAW, Application, Equipments, Consumables & cutting Product as well as cutting and welding automation.

• Sales & Marketing
• Steer Sales / Marketing operations with focus on bottom line, by ensuring optimal utilization of resources.
• Identify and develop new streams for revenue growth and maintaining relationships with customers to achieve repeat/referral business. Develop marketing plans based on consumer preference and drive sales volumes.
• Conduct competitor analysis by keeping abreast of market trends and competitor moves, to achieve market share metrics. Evolve market segmentation & penetration strategies to achieve targets.
• Distribution/ Channel Management
• Associate channel partners for accomplishing a deeper penetration & brand visibility in the market.
• Ensure seamless availability of stock at each selling point.
• Key Account Management
• Develop relationships with key decision makers in target organizations for business development.
• Manage activities pertaining to negotiating/finalization of deals (Technical & commercial) for smooth execution of sales & order processing. Responsible for credit control & receivables management.
• Interface with clients and constantly striving to improve customer satisfaction and cultivating relations with them for repeat business.