Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shradha Barme

Quality Analyst
Indore

Summary

Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed.

Overview

3
3
Languages
4
4
years of professional experience

Work History

Quality Analyst

Capita India Private Limited
09.2025 - 03.2026
  • Conducted detailed analysis of software applications, identifying defects and enhancing overall quality.
  • Served as a Quality Analyst for a UK-based logistics process on a 7-month contract, conducting performance evaluations and quality monitoring to ensure adherence to client requirements and established quality standards.

Quality Analyst

Redisolve Software Private Limited
05.2024 - 05.2025
  • Utilized automated testing tools to streamline processes, increasing efficiency in quality assurance efforts.
  • Performed regression testing to validate system modifications, contributing to a reduction in bug reports.

Technical Support Specialist

Amazon India Private Limited
05.2023 - 05.2024
  • Participated in team meetings to discuss ongoing challenges, fostering a collaborative environment for problem-solving.
  • Improved customer satisfaction by efficiently resolving technical issues and providing timely support.

International Customer Service Specialist

TaskUs
10.2021 - 04.2023
  • Conducted regular analysis of customer feedback to identify trends and recommend actionable improvements.
  • Acted as liaison between internal departments and external vendors, ensuring timely delivery of products and services to customers around the world.

Education

MSCIT - Information Technology

Maharashtra State Certification in IT
Nagpur, Maharashtra.
04.2001 -

Tally ERP - Certification In Tally ERP 9

Central Board of E-Max
Nagpur, Maharashtra
04.2001 -

B.A. - Bachelors of Arts

Yashwantrao Chauhan University
Nagpur, Maharashtra.
04.2001 -

ITI - Information Technology

Government Industrial Training Institute
Nagpur, Maharashtra
04.2001 -

HSC - Higher Secondary School Certificate

Maharashtra State Board
Nagpur, Maharashtra.
04.2001 -

Skills

Good communication skills

Timeline

Quality Analyst

Capita India Private Limited
09.2025 - 03.2026

Quality Analyst

Redisolve Software Private Limited
05.2024 - 05.2025

Technical Support Specialist

Amazon India Private Limited
05.2023 - 05.2024

International Customer Service Specialist

TaskUs
10.2021 - 04.2023

MSCIT - Information Technology

Maharashtra State Certification in IT
04.2001 -

Tally ERP - Certification In Tally ERP 9

Central Board of E-Max
04.2001 -

B.A. - Bachelors of Arts

Yashwantrao Chauhan University
04.2001 -

ITI - Information Technology

Government Industrial Training Institute
04.2001 -

HSC - Higher Secondary School Certificate

Maharashtra State Board
04.2001 -
Shradha BarmeQuality Analyst