Shravan Kumar
Sales Professional/ Relationship Manager
Delhi
Summary
Highly accomplished sales professional with 8+ years of experience in generating leads and driving revenue growth. Exceptional track record of success in relationship management, team leadership, and compliance. Skilled in product knowledge, objection handling, and closing techniques.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Sr. Relationship Manager
American Express Banking Corp.
Mumbai
12.2018 - Current
- Manage a portfolio of high-value clients and drive new business opportunities
- Develop and implement sales strategies to achieve revenue and profitability targets
- Build strong relationships with clients and stakeholders
- Ensure compliance with regulatory requirements and company policies
Team Leader
Teleperformance Global Services
Mumbai
07.2016 - 12.2018
- Supervised and trained a team of sales professionals to achieve sales targets and KPIs
- Conducted performance evaluations and provided coaching and feedback to team members
- Developed and implemented sales processes and strategies to improve team performance
- Maintained compliance with company policies and regulatory requirements
- Professional Achievements
- Exceeded sales targets consistently by 25% over 3 years
- Led a team of 10 sales professionals to achieve 40% growth in revenue
- Successfully onboarded 10 new clients, generating $1M in new revenue
- Awarded "Top Performer" for exceeding sales targets for 3 consecutive quarters
Sales Executive
ICICI BANK (I Process Services Ind Pvt Ltd)
Delhi
11.2014 - 07.2016
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Kept detailed records of daily activities through online customer database.
- Set and achieved company defined sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor's Degree - Arts -Economics
Delhi University
06.2008 - 07.2012
Intermediate - Arts
Govt. Sr. Secondary School
West Vinod Nagar 03.2007 - 06.2008
High School -
Govt. Sr. Secondary School
West Vinod Nagar 03.2005 - 10.2006
Skills
Team Building and Leadershipundefined
Timeline
Sr. Relationship Manager
American Express Banking Corp.
12.2018 - Current
Team Leader
Teleperformance Global Services
07.2016 - 12.2018
Sales Executive
ICICI BANK (I Process Services Ind Pvt Ltd)
11.2014 - 07.2016
Bachelor's Degree - Arts -Economics
Delhi University
06.2008 - 07.2012
Intermediate - Arts
Govt. Sr. Secondary School
03.2007 - 06.2008
High School -
Govt. Sr. Secondary School
03.2005 - 10.2006
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