VIVEK NAGNATH SWAMI
Pune
Summary
To work in an organization where my skills can be efficiently utilized towards the organization and to assure knowledge that will enable me to grow as a professional.
Overview
5
5
years of professional experience
Work History
Senior Representative, Operations
Concentrix Daksh India Pvt Ltd
Pune
12.2023 - Current
- * Perform KYC onboarding of new clients, ensuring compliance with internal policies and local regulations.
* Review and analyze client documentation, such as identification and proof of address, for completeness and authenticity.
* Prepare and maintain accurate records of customer profiles and KYC documentation.
* Monitor and analyze transactions to detect any suspicious patterns, escalating to the relevant department when necessary.
* Liaise with internal teams (e.g., Legal, Risk, Compliance) to ensure that KYC data aligns with regulatory requirements.
* Support the preparation of reports for regulators and internal audits
Team Member
Bank of America
Gandhinagar, Gujrat
01.2021 - 08.2023
- Worked as per the client request on daily basis and volunteered in team handling, work assignment & project management.
- Later moved to Quality Assurance (QA) as per business requirement.
- I have worked and managed project on a team level and trained other associates.
- Responsible for the daily monitoring each component of transaction including data requirement & coordinate with different department to complete task and documentation in time.
- Work closely with USA manager (Line of Business) & Assistant manager to ensure assigned work is completed by the associates before end of the day.
- Also responsible for creating & maintaining daily report of work assignment and updating final report in share drive.
- Communicate progress to team and escalate issues.
- Worked as a GBS (Global Business Services).
Education
Master - Business Administration
I.S.M.R College
Wadki, Pune06.2020
Bachelor - Business Administration
S.N.B.P College
Yerwada, Pune06.2018
HSC -
S.N.B.P Jr College
Yerwada, Pune07.2014
SSC -
Agrasen English Medium High School
Pune06.2012
Skills
- Microsoft Office Suite
- Windows operating system
- Team collaboration
- Team management
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Timeline
Senior Representative, Operations
Concentrix Daksh India Pvt Ltd
12.2023 - Current
Team Member
Bank of America
01.2021 - 08.2023
Master - Business Administration
I.S.M.R College
Bachelor - Business Administration
S.N.B.P College
HSC -
S.N.B.P Jr College
SSC -
Agrasen English Medium High School