To work in an organization where my skills can be efficiently utilized towards the organization and to assure knowledge that will enable me to grow as a professional.
Overview
5
5
years of professional experience
Work History
Senior Representative, Operations
Concentrix Daksh India Pvt Ltd
Pune
12.2023 - Current
* Perform KYC onboarding of new clients, ensuring compliance with internal policies and local regulations.
* Review and analyze client documentation, such as identification and proof of address, for completeness and authenticity.
* Prepare and maintain accurate records of customer profiles and KYC documentation.
* Monitor and analyze transactions to detect any suspicious patterns, escalating to the relevant department when necessary.
* Liaise with internal teams (e.g., Legal, Risk, Compliance) to ensure that KYC data aligns with regulatory requirements.
* Support the preparation of reports for regulators and internal audits
Team Member
Bank of America
Gandhinagar, Gujrat
01.2021 - 08.2023
Worked as per the client request on daily basis and volunteered in team handling, work assignment & project management.
Later moved to Quality Assurance (QA) as per business requirement.
I have worked and managed project on a team level and trained other associates.
Responsible for the daily monitoring each component of transaction including data requirement & coordinate with different department to complete task and documentation in time.
Work closely with USA manager (Line of Business) & Assistant manager to ensure assigned work is completed by the associates before end of the day.
Also responsible for creating & maintaining daily report of work assignment and updating final report in share drive.