Shreya Banerjee
Bengaluru
Summary
Passionate about the education and training industry, eager to pursue a career as a planning and management professional. Goal is to secure a position within an organization to make a meaningful contribution to the growth and development of learners, driving the overall progress of the organization. Also aim to foster personal and professional growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Public Speaking & Creative Writing Expert
Planet Spark
01.2024 - Current
- Training students from age (5-65 years) on Public Speaking on online platform
Team Leader
Narsee Monji Institute of Management Studies
12.2021 - 06.2022
- Training and Managing team of Counsellors, overseeing the operations, preparing module presentations and SOP guidelines
Head of Department (Front Office) & UWL Module Leader
International Institute of Hotel Management
08.2019 - 07.2021
- Heading the Front Office Department of the college which entails planning, management co-ordination and leadership skills. Alongside teaching undergraduate students hotel management core subject Front Office and non-core subjects Tourism and Hotel Sales and Marketing. Module Leader for Rooms Division under aegis of University of West London(UWL).
Room Division & UWL Faculty
International Institute of Hotel Management
05.2016 - 05.2018
- Teaching undergraduate students hotel management core subject Front Office and non-core subjects Tourism and Hotel Sales and Marketing
Teacher Cum Co-ordinator (Middle School)
Harsh Convent School
07.2014 - 12.2015
- Taught classes 6 to 8 English, affiliated to CBSE Board
- Create Lesson Plans, Conduct Classes, Substitutions, Administration work as class teacher.
- Plan and schedule classes, substitutions, monitor the classes being conducted by other teachers, oversee their lesson Plans etc.
- Responsible for conducting events where children are to participate.
Floor Supervisor
Oriflame India Pvt. Ltd
04.2013 - 10.2013
- Ensuring Smoothn Operations on the shop Floor.
- Co-ordination with different Departments.
- Managing the security and Housekeeping Staff in the outlet.
- Training customers on the shop floor about processes and systems in order to ensure smooth operations.
- Cashiering and billing.
Senior Sales Executive
Mahindra Holiday and Resorts India Ltd (MHRIL)
11.2012 - 03.2013
- Selling Holiday Packages
Management Trainee
Umaid Bhawan Palace
06.2011 - 07.2012
- Front Office Operations, In-Room Dining Order-Taking and Billing
Industrial Trainee
ITC Sonar
11.2009 - 03.2010
- Underwent training in Front Office, Housekeeping, F&B Service, Food Production and Banquets
Education
Master in Travel and Tourism Management -
Indira Gandhi National Open University
12.2021
Post Graduate Diploma in Business Administration - Human Resource Management
Symbiosis Centre of Distance Learning
12.2015
B. Sc. - Hotel and Hospitality Administration
Institute of Hotel Management Catering Technology and Applied Nutrition
05.2011
Skills
- Working knowledge of Windows 7, 8, 10 & XP
- Microsoft Office
- Data Analytics
- Working Knowledge of MySQL(writing Codes in MySQL to extract data for analysis)
- Working knowledge of Google tools like Google Sheet, Meet, Word, Drive, Form, Class etc
- Power BI
- Zoom Meet
- Proficient in Property Management Systems like Fidelio, Opera and IDS
- Proficient in Point of Sales like Shawman and Orisales
Accomplishments
- Diploma in Bharat Natyam.
- Intra College Parliamentary Debate – Winner.
- Round Robin Tennis tournament – Winner.
- Received Letter of Appreciation from the Institute for active participation in the Decentralized counseling of NCHMCT for two years.
- Participated in the Intra-college quiz competition and ranked third.
- Completed A1 level in French (Basic) from Alliance Française.
Personal Information
- Date of Birth: 01/13/89
- Marital Status: Married
Contact
+919051015454, +919829622312, shreyabanerjee13@gmail.com
Certification
Data Analytics
Timeline
Public Speaking & Creative Writing Expert
Planet Spark
01.2024 - Current
Team Leader
Narsee Monji Institute of Management Studies
12.2021 - 06.2022
Head of Department (Front Office) & UWL Module Leader
International Institute of Hotel Management
08.2019 - 07.2021
Room Division & UWL Faculty
International Institute of Hotel Management
05.2016 - 05.2018
Teacher Cum Co-ordinator (Middle School)
Harsh Convent School
07.2014 - 12.2015
Floor Supervisor
Oriflame India Pvt. Ltd
04.2013 - 10.2013
Senior Sales Executive
Mahindra Holiday and Resorts India Ltd (MHRIL)
11.2012 - 03.2013
Management Trainee
Umaid Bhawan Palace
06.2011 - 07.2012
Industrial Trainee
ITC Sonar
11.2009 - 03.2010
Post Graduate Diploma in Business Administration - Human Resource Management
Symbiosis Centre of Distance Learning
B. Sc. - Hotel and Hospitality Administration
Institute of Hotel Management Catering Technology and Applied Nutrition
Master in Travel and Tourism Management -
Indira Gandhi National Open University
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