SHREYA BHATT
Senior Credit Control Analyst
Ghaziabad
Summary
Accomplished Marketing Manager with expertise in Client relationship, Organizing Campaigns, Dealing with clients on daily basis, Maintaining CRM. Enthusiastic person who believes in smart work as being an MBA and skilled in sales & marketing management, Strategy Planning, online marketing, and as well as one on one interaction with people. Skilled in Microsoft Word, Tableau, Teamwork, Leadership, Marketing, and Microsoft Excel. Strong business development professional with a PGDM focused in Marketing and Business Analytics. Currently working as a Credit Control Analyst, Analytical and detail-oriented Credit Control Analyst with [3+] years of experience in assessing credit risk, managing receivables, and improving collections processes. Proven track record of reducing overdue debts, optimizing credit policies, and maintaining positive customer relationships while safeguarding company cash flow. Strong in data analysis, reporting, and cross-functional collaboration.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Senior Credit Control Analyst
Axa XL, XL India Business Services LTD.
Indirapuram
11.2021 - Current
- Company Overview: Currently working as a Senior Credit Control Analyst, wherein the Global credit control team works on management of receivables & cash and management of payables such as claims, broker commission for insurance segment with an innovative and flexible approach to risk solutions.
- Processed and allocated customer payments; investigated and resolved payment discrepancies.
- Maintained strong relationships with key clients to ensure timely payments and resolve billing issues.
- Supported month-end closing with accurate AR reporting and account reconciliations .
- Optimized resource allocation by performing cost-benefit analyses on proposed control improvements.
Conducted regular reviews of control systems, ensuring optimal performance and accuracy. - Drafted technical documents such as aging receivables , bad debt , credit exposure , monthly statements , dashboards , weekly cash flow analyses.
Collaborated with cross-functional teams to develop and implement risk mitigation strategies. - Evaluate credit worthiness oof new and existing customers.
- Analyzing financial statements,credit reports,payment history and credit scores.
- Collaborating with finance, legal and policy management team to manage credit related issues and resolving our unallocated overdue cashes.
Support or lead collection activities for overdue payments. - Maintain accurate records of credit history and payment behavior. Investigate and resolve discrepancies on accounts.
Business Development Executive
Onextel Media PVT LTD
New Delhi
11.2020 - 07.2021
- Responsible for acquiring new clients and generating leads through cold calling, search engines, social media platforms and mapping with competitors websites in the enterprise segment.
- Required to manage multiple opportunities throughout the entire sales cycle simultaneously (cold calling, pitching, proposing, negotiating, closing, servicing & collection).
- Co-ordinated with SPOCs from cross-functional teams (Operations, Customer Support, Marketing, Finance and Development Teams) to improve Sales and after sales process efficiency.
Business Development for middle cliental
HEADWAY SOLUTIONS
11.2019 - 12.2019
- Performed B2B sales.
- Worked under solar power sector and generated lead through calls and mails.
- Achieved target of 2 appointments with solar companies.
Marketing Trainee
OMAXE PVT LTD
05.2019 - 06.2019
- Learned about different real estate terms.
- Did research on two projects in Chandigarh and Lucknow.
- Generated lead through calls and walk in customers.
- Handled online queries of customers.
Store Coordinator
COLGATE
01.2019 - 02.2019
- Worked as store coordinator for Modern Trade for the brand Colgate in a Live project for a week.
Education
MBA - Master of Marketing and Business Analytics
NEW DELHI INSTITUTE OF MANAGEMENT
Bachelor of Commerce (Bcom) - undefined
DELHI UNIVERSITY
Diploma in Computers - undefined
NIIT
Higher National Certificate - Have a Sound knowledge of German Language
MAX MUELLER BHAWAN
12th (Commerce) CBSE - undefined
MAYUR PUBLIC SCHOOL
Matriculation - CBSE
MOTHER MARY'S SCHOOL
Skills
- Power BI / German Linguistic (Beginner's level)
- ERP Systems
- Data report analysis
- Cash Flow Management
- Proficient in MS Office applications
- Skilled in prioritizing and executing tasks simultaneously
Interests
Singing
Dancing
Travelling
Accomplishments
Reduced aged debt (over 90 days) by [90]% in 12 months through improved collection strategies.
Spearheaded the automation of AR reporting, reducing reporting time.
Implemented a new credit scoring model that improved approval accuracy.
Timeline
Senior Credit Control Analyst
Axa XL, XL India Business Services LTD.
11.2021 - Current
Business Development Executive
Onextel Media PVT LTD
11.2020 - 07.2021
Business Development for middle cliental
HEADWAY SOLUTIONS
11.2019 - 12.2019
Marketing Trainee
OMAXE PVT LTD
05.2019 - 06.2019
Store Coordinator
COLGATE
01.2019 - 02.2019
Bachelor of Commerce (Bcom) - undefined
DELHI UNIVERSITY
Diploma in Computers - undefined
NIIT
Higher National Certificate - Have a Sound knowledge of German Language
MAX MUELLER BHAWAN
12th (Commerce) CBSE - undefined
MAYUR PUBLIC SCHOOL
Matriculation - CBSE
MOTHER MARY'S SCHOOL
MBA - Master of Marketing and Business Analytics
NEW DELHI INSTITUTE OF MANAGEMENT
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