SHREYA DEY - Cloud Analyst - Accenture

Summary

Experienced Cloud Administrator with 3.7 years of expertise in crafting and managing cloud infrastructure solutions on AWS and Azure. Skilled in optimizing performance, scalability, and security to minimize costs. Collaborative approach in aligning cloud solutions with business objectives for seamless integration and improved system performance. Seeking a forward-thinking organization that values innovation and growth to apply my expertise.

Overview

4

years of professional experience

4

years of post-secondary education

3

Certifications

Work History

App/Cloud Tech Support Analyst

Accenture

08.2020 - Current

Planned, Designed, and implemented new server infrastructure to support company growth
Worked on Upgradation and Maintenance (scheduling the shutdown of servers, scaling servers and resources, provisioning and decommissioning servers, daily health checks in Azure/AWS environment)
Worked on Rotating the password at the application level and restarting the application afterward, checking to see if the service or application is still operational
Set up monitoring and alerting for various metrics and logs, enabling proactive identification of issues and timely responses to incidents in Datadog
Worked closely with application team in helping Data migration from Azure to AWS environment
Worked with cross functional team in creating custom dashboards tailored to specific monitoring needs, providing clear visibility into the health and performance of systems
Administered and Maintained on-premises servers, ensuring high availability and performance
Conducted regular backups and disaster recovery drills to ensure data integrity and availability
Configured and maintained Active directory, Group policies, DNS, DHCP and File services
Developed and maintained documentation related to server infrastructure process and procedures
Collaborated with cross-functional teams to ensure server and network infrastructure is aligned
Resolved server issues and provide technical support to the end users
Monitored server performance and optimized server configurations to improve system reliability and performance
Worked on Server migration plan to make the environment compliant with security standards and customer requirements
Managed and monitored cloud resources, ensuring optimal performance and cost efficiency
Prepared daily report and performed required action on items by assigning the task on responsible teams
Increased efficiency of problem-solving by implementing automated diagnostics tools for common issues.
Proficient in AWS,IAM,EC2,VPC,ALB services to support highly available and secure cloud environments.

Education

Bachelor of Technology - Electronics and Telecommunication Engineering

KIIT University

01.2016 - 01.2020

Skills

Cloud Infrastructure : AWS, Azure

Automation : Python

Ticketing Tools : ServiceNow,AzureDevops

Platforms: Windows,Linux

AWS services : EC2,IAM,ECS,ALB,Autoscalling,S3

Azure Services: IAM,Azure Directory,

Security Groups

SSL Certificates

SQL

Internal technical communications

Leadership and taking ownership

Certification

Azure administrator AZ-104, Microsoft