SHREYA DEY
Cloud Analyst
Bangalore,KA
Summary
Experienced Cloud Administrator with 3.7 years of expertise in crafting and managing cloud infrastructure solutions on AWS and Azure. Skilled in optimizing performance, scalability, and security to minimize costs. Collaborative approach in aligning cloud solutions with business objectives for seamless integration and improved system performance. Seeking a forward-thinking organization that values innovation and growth to apply my expertise.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
App/Cloud Tech Support Analyst
Accenture
08.2020 - Current
- Planned, Designed, and implemented new server infrastructure to support company growth
- Worked on Upgradation and Maintenance (scheduling the shutdown of servers, scaling servers and resources, provisioning and decommissioning servers, daily health checks in Azure/AWS environment)
- Worked on Rotating the password at the application level and restarting the application afterward, checking to see if the service or application is still operational
- Set up monitoring and alerting for various metrics and logs, enabling proactive identification of issues and timely responses to incidents in Datadog
- Worked closely with application team in helping Data migration from Azure to AWS environment
- Worked with cross functional team in creating custom dashboards tailored to specific monitoring needs, providing clear visibility into the health and performance of systems
- Administered and Maintained on-premises servers, ensuring high availability and performance
- Conducted regular backups and disaster recovery drills to ensure data integrity and availability
- Configured and maintained Active directory, Group policies, DNS, DHCP and File services
- Developed and maintained documentation related to server infrastructure process and procedures
- Collaborated with cross-functional teams to ensure server and network infrastructure is aligned
- Resolved server issues and provide technical support to the end users
- Monitored server performance and optimized server configurations to improve system reliability and performance
- Worked on Server migration plan to make the environment compliant with security standards and customer requirements
- Managed and monitored cloud resources, ensuring optimal performance and cost efficiency
- Prepared daily report and performed required action on items by assigning the task on responsible teams
- Increased efficiency of problem-solving by implementing automated diagnostics tools for common issues.
- Proficient in AWS,IAM,EC2,VPC,ALB services to support highly available and secure cloud environments.
Education
Bachelor of Technology - Electronics and Telecommunication Engineering
KIIT University
01.2016 - 01.2020
Skills
Cloud Infrastructure : AWS, Azure
Certification
Azure administrator AZ-104, Microsoft
Timeline
App/Cloud Tech Support Analyst
Accenture
08.2020 - Current
Bachelor of Technology - Electronics and Telecommunication Engineering
KIIT University
01.2016 - 01.2020
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