Shreya Mukherjee
Senior Business Development Manager
Kolkata
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Senior Business Development Executive
Unacademy
Kolkata
06.2021 - Current
- Collaborated with sales and marketing departments to support project rollout.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Kept meticulous client notes and updated account information in company databases.
- Identified business development challenges and customer concerns for proactive resolution.
Senior Sales Associate
We My Guest Pvt Ltd
Kolkata
01.2021 - 06.2021
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Developed sales plans to increase market share, customer base and revenue.
- Generated sales leads and cold called potential customers.
- Negotiated contracts and sales terms with new and existing clients.
- Kept detailed track of sales and customer information in company system.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Senior Sales Executive
SOTC Travel Ltd.
Kolkata
11.2017 - 07.2020
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Sold and Customized travel packages to new and established customers.
- Developed relationships with high-profile clientele by successfully employing B2C sales techniques.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
Education
Bachelor of Business Administration - Tourism And Travel Management
NSHM School of Management & Technology
Durgapur, West Bengal 07.2015 - 07.2018
Skills
Prospect targeting
Relationship building and rapport
Sales pipeline management
Performance metrics
Quality control
Excellent listening skills
Communication
Timeline
Senior Business Development Executive
Unacademy
06.2021 - Current
Senior Sales Associate
We My Guest Pvt Ltd
01.2021 - 06.2021
Senior Sales Executive
SOTC Travel Ltd.
11.2017 - 07.2020
Bachelor of Business Administration - Tourism And Travel Management
NSHM School of Management & Technology
07.2015 - 07.2018