Shreya Sable
Thane
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of financial activities. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Assistant Manager
ICICI Bank
Mumbai
05.2022 - Current
- Adapt in handling General Banking Functions in co-ordination with internal/external departments for smooth business operations.
Attended various trainings on Personal Effectiveness, Communications and other E-Learning
Workshop.
Hands on experience in working with various banking software such as Finacle, FCRM, I-
View, Profund, Cash@Will, Excel automation, etc
- Branch Banking Team
Working in new project for development of ICRM-Customer 360. Motto is to bring all
application in one portal for ease access and surfing which is user friendly and speed
processor.
Handling branch banking product and process as a central FPR
- Central Operations Team
I-Core related process and functionality, toggling to various menu options.
Authorization of limit Set up and renewal of limits as per banks policy.
Handling of Authorization of activities like Lien/Freeze Removal,, Reversal, Security Updation,
Renewal, 100% Margin, Balance Confirmation, TDS Certificate Issues etc. also handles on
regular basis.
Servicing client for Current Account, Overdue Account, Cash Credit Account, Demand Loan
Accounts.
- Corporate Care
- - Handling corporate clients queries and escalations for many products like
General banking, Cash Management Services etc.
Authorization of various processes related to Interest Calculation, Fixed Deposit
calculation and Transaction Charges for different disputes. - General banking, Cash Management Services etc.
Authorization of various processes related to Interest Calculation, Fixed Deposit
calculation and Transaction Charges for different disputes.
Education
Bachelor of Commerce - Accounting And Finance
N.G. Bedekar College of Commerce
THANE09-2021
Skills
- Operating Systems: Windows11, MS Office; well-versed in MS Office (Word and Excel) and other Internet applications
Well-versed in banking, Finacle, FCRM, I-View, Profund, Cash@Will, etc - Retail operations management
- Customer relationship management (CRM)
- Compliance
Hobbies and Interests
- Travelling
- Reading
Languages
- English
- Marathi
- Hindi
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Assistant Manager
ICICI Bank
05.2022 - Current
Bachelor of Commerce - Accounting And Finance
N.G. Bedekar College of Commerce
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