Shreya Suresh

Project Analyst

Ernst & Young (EY)

Chennai

12.2019 - 08.2022

Facilitated Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Stand-ups, Reviews, Retrospectives, and PI Planning, ensuring active participation and alignment with Agile principles.
Partnered with Product Owners to refine, prioritize, and maintain a healthy product backlog with well-defined acceptance criteria and Definition of Ready (DoR).
Guided teams in adopting Scrum, Kanban, and SAFe frameworks, promoting servant leadership, transparency, and a culture of continuous improvement.
Tracked and published key Agile metrics (velocity, burndown/burnup, capacity utilization, lead time, cycle time, WIP, defect leakage, commitment reliability) to improve predictability and stakeholder visibility.
Proactively removed impediments, managed interdependencies, and escalated risks to ensure timely delivery of sprint and release commitments.
Coordinated release planning and delivery management across multiple teams, ensuring alignment in Scaled Agile (SAFe) environments.
Collaborated with QA, DevOps, and cross-functional teams to ensure adherence to Definition of Done (DoD), quality standards, and timely delivery.
Mentored and onboarded 21 new hires, enhancing team performance, productivity, and Agile maturity.
Contributed to Agile CoE/CoP initiatives by organizing training sessions, developing best practices, and rolling out continuous improvement strategies.
Improved stakeholder communication through transparent reporting on progress, risks, dependencies, and delivery status.
Facilitated conflict resolution, cross-training, and team-building activities to foster collaboration within distributed, cross-geography teams.Facilitated all Scrum ceremonies (Sprint Planning, Backlog Refinement, Daily Stand-ups, Sprint Review, Retrospectives) ensuring alignment with Agile principles and team engagement.
Acted as servant leader by proactively removing impediments, escalating blockers, and supporting development teams to maintain consistent delivery velocity.
Published and tracked Agile delivery metrics including Burndown/Burnup charts, Velocity, Commitment Reliability, Defect Leakage, and Capacity Utilization to provide leadership with transparency on delivery progress and quality.
Mentored and coached teams on Agile frameworks including Scrum, Kanban, and SAFe, enabling adoption of best practices and improving organizational Agile maturity.
Collaborated with Agile Center of Excellence/Practice (CoE/CoP) to design and deliver training programs, workshops, and implementation strategies for continuous improvement.
Managed end-to-end delivery and release planning across multiple Scrum teams, ensuring seamless coordination with stakeholders and alignment to business goals.
Partnered with cross-functional, geographically distributed teams to deliver high-quality hybrid applications (Ionic 4, React, GraphQL, Spring Boot) within Energy & Utilities domain.
Directed onboarding, coaching, and mentoring of 21 new hires, improving team readiness and accelerating productivity within internal projects.
Improved project transparency and accountability by driving backlog prioritization, enforcing Definition of Ready (DoR) & Definition of Done (DoD), and ensuring timely updates in Jira.