Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Awards
Timeline
Generic

SHREYA TARWAY

Bengaluru

Summary

- Telecom BSS designer and developer with 10 years of expertise in billing transformation projects, specializing in CSGi Singleview.

- Proficient in Java and end-to-end integration development using Rest APIs, aligned with TMF standards to deliver reliable and efficient solutions.

- Experienced in collaborating on RFPs with sales teams to identify client pain points and propose strategic solutions.

- Skilled in using defect management tools such as Jira, HP ALM, and ServiceNow to ensure smooth execution and maintain high-quality standards.

- Recognized for the ability to work both independently and collaboratively to meet project goals and deliver on time.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Engineer

Prodapt (UK) Limited
02.2021 - Current
  • Project - CONECT tool development
  • Working as Integration lead in building a scalable Pre-Sales tool for one of the tier-1 telecom companies in Canada.
  • Collaborating with the client to identify gaps and align solutions with business goals and participate in sprint demo calls to present progress, gather feedback, and refine deliverables based on client input.
  • Designed backend dashboards and integration APIs to deliver key metrics (opportunities, SLAs, services) and enable data exchange with third-party systems; implemented core features like transport solutions, site details, and queue management.
  • Project - CCS Transformation Project
  • Worked as an Integration designer and developer for Service Activation (TMF60), Usage Management (TMF635) in Java SpringBoot for one of the tier-1 telecom companies in Canada.
  • Analyzed requirements based on the existing system and collaborated with the client to design TMF635 API by eliminating legacy components.
  • Successfully implemented multiple user stories, managing the full lifecycle from design through development.
  • Actively participated in client calls to identify and clarify gaps in requirements, particularly during integration with existing UI components.
  • Collaborated cross-functionally to resolve integration issues, ensuring seamless user experience and alignment with client expectations.
  • Project - Centrics Migration
  • Served as a Billing Expert, overseeing the design and implementation of a comprehensive billing solution.
  • Collaborated with Salesforce, AWS, Billing and Business teams across three time zones to deliver an end-to-end Gas and Fiber billing system for a leading Texas-based company.
  • RFPs
  • Contributed to RFPs (Request for Proposal) for WIN Phase 2 and product upgrades, including on the addition of new features and presented these solutions to the client, ensuring alignment with their needs.
  • Project - PBW Transformation Project
  • Worked in a billing transformation project (PBW) for one of the leading telecommunication companies in US.
  • Engaged in requirement gathering and design for various modules, including Rating and Invoicing, as well as frameworks such as Reporting.
  • Collaborated with Client to design end-to-end framework for rated usage reporting to support diverse report formats to be consumed and hosted in client in-house applications for Consumer's audit processes.
  • Architected a unified framework to process multiple feeds with varying formats, streamlining charge generation. Presented the solution to the client, receiving positive feedback for reducing effort in identifying failures and raising timely issues to IT Operations.
  • Facilitated JAD (Joint Architecture Design) sessions with clients to design and map fixed file invoice templates, providing a unified view for various system-generated charges, including MRCs, NRCs, ETLs, and Usage-based charges. Also, designed the invoicing framework for discussed presentation, tailoring for consumption by different interfaces within the client ecosystem.
  • Led client discussions to gather requirements and change requests, delivering design presentations and guiding the development team in implementing solutions. Key contributions included Late Payment Charge calculation, Tax calculation with capping on MRC, and creating Rated Data tables for Client Audits.
  • Worked on development of reporting framework for generating reports based on different requirement using Stored procedures and Shell Script
  • Managed a team of four to design, develop, and deliver a production-ready solution.
  • Worked on development of Partitioning framework in multi-instance set up, Rating, Invoicing, various charges generation.
  • Worked on development for Payments and Adjustments framework.

Software Engineer I

CSG International
08.2019 - 02.2021
  • Worked in CSG R&D team for Ascendon product core development and enhancement on Singleview for Ascendon.
  • Worked extensively in agile model to design, enhance and develop Quote functionality.
  • Worked on development of new pipeline creation in AWS for testcase automation.
  • Automated test cases using the ETH (EPM Test Harness) framework, for the product module and reducing testing efforts for Unit Testing (UT), System Testing (ST), and Integration Testing.
  • Automated integration system testing for the billing module using C#.
  • Troubleshoot and resolved defects by debugging various systems, including the front end, integration layers in C#, and the billing system in SV, ensuring prompt issue identification and resolution.

Programmer Analyst

Cognizant
12.2015 - 08.2019
  • Project - Billing transformation project
  • Worked in Billing transformation project (BTP) for UK client.
  • Worked as a developer on the API, Product, and Billing modules of the Singleview Billing product, contributing to all releases from Release 1 through Release 5.
  • Contributed to the design and development of critical functionalities, including Temporary Deactivation, Allowances, and the Recurring Charges framework, playing a key role in shaping key system components.
  • Developed key functionalities such as customer creation, product/service creation, service temporary deactivation, and rate plan upgrades/downgrades, utilizing input feeds from upstream systems.
  • Contributed to the development of billing charge creation for advance, arrears, prorated MRC, NRC, and temporary deactivation fees.
  • Led client discussions to resolve multiple issues in the End-to-End integration design for service activation.
  • Worked in the analysis and L3 support teams to swiftly diagnose and resolve production issues, ensuring timely resolution within set deadlines.
  • Supported SIT/UAT, Business testing and defect analysis/ resolution/fix.
  • Internal Project
  • Worked in a team for requirement gathering for Employee portal.
  • Identified the key features and worked on development using JSP, Servlets and Struts framework for website.

Education

B. Tech - Computer Science Engineering

Lovely Professional University
07.2015

Skills

  • SingleView/EPM
  • SpringBoot
  • Shell Scripting
  • Oracle SQL
  • Github
  • Java
  • Perl
  • Linux / Unix
  • Rest API / TMF
  • Postgres SQL
  • JSP / Servlets

Certification

  • Open Digital Framework Foundation Level
  • Business Process Framework (eTOM) Foundation Level
  • Information Framework (SID) Foundation Level
  • Functional Framework Foundation Level
  • TM Forum Open API Foundation Level

ADDITIONAL INFORMATION

Hindi
English

Awards

I received multiple client appreciation for Invoicing and reporting framework in PBW., I received multiple appreciation from Delivery head for the work done in PBW., I have received multiple appreciation mails from supervisor and client for the work & support I have done in BTP project.

Timeline

Lead Engineer

Prodapt (UK) Limited
02.2021 - Current

Software Engineer I

CSG International
08.2019 - 02.2021

Programmer Analyst

Cognizant
12.2015 - 08.2019

B. Tech - Computer Science Engineering

Lovely Professional University

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SHREYA TARWAY