Seeking a challenging career. A highly organized and smart working individual looking for a responsible position to gain practical experience. To make use of my experience and skills to achieve the goals of a company that focuses on customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales operations Senior Analyst
Accenture Solutions Pvt, Ltd
05.2024 - Current
Work with third party alliance partners to understand their products and programs; obtain the best possible pricing and other resale terms.
Support our sourcing partners and clients to determine a business solution and complete the procurement process.
Develop a strong understanding of the resale business process and communicate it to clients.
Provide customized information, reports, or other forms of support to clients as needed.
Manage pipeline of resale opportunities.
Manage the overall order fulfillment process – from quote to contract to delivery to invoicing and post-delivery support.
Manage other logistics as needed for the client (e.g., shipping, disposals, returns, etc.
Procurement Analyst
Orange Business Services
09.2021 - 05.2022
To execute CAPEX orders for international clients.
Worked with major OEM device like Cisco, Juniper, Riverbed, AudioCodes.
Purchase Orders to be raised post validation checks.
Place orders on Cisco Portal, as well as on Mails as per vendor requirements.
Monitoring, tracking and documenting the Orders until closure.
Co-ordinating with all overseas freight forwarders and Orange Warehouses located globally. To share Pre-Alerts to Warehouses for respective shipments by raising Flip PO’s.
Check for inbound status and documentation part.
Updating databases post milestones completion.
Updating IS Track and IS Gold with relevant details and close the tasks accordingly.
Perform regular audits to avoid any gaps.
Once equipment and services are delivered then receipting to be done to release payment.
Managing escalations during the process.
Knowledge of managing returns, rejections promptly with suppliers if equipment is faulty.
Create and update weekly PPT.
Co-ordinating with Finance/Account team to handle billing related issue/queries.
Attending conference calls of important projects to discuss for an update and project planning stages.
Project Manager
White Globe Group
Mumbai
03.2021 - 09.2021
Handling all the client and vendor specific requirements.
Handling all aspects from Project initiation to delivery of Translation, Transcription, proofreading, subtitling etc., kind of projects.
Worked with internal teams and external vendors for timely flow of all the project actions from initiation to delivery.
Ensured projects meet quality, turn-around time and budget expectations.
Plan and monitor projects to meet deadlines, quality and budget requirements.
Collaborate with production teams to maintain appropriate client or project specific procedures, checklists and instructions.
Responsible for managing vendor relationships to ensure their available capacity and related constraints.
Handling customer and vendor queries and mitigating the requirement on same page.
Monitor and maintain project financials, including the PO generation, approving them and then later once projects get delivered completely asking Finance team to invoice it.
Vendor Co-Ordinator
United Language Group
04.2020 - 02.2021
Handling all end-to-end processes of project assignment to a specific vendor.
Handling all escalations related to project delay, errors in project.
Managing the vendor database, recruitment of new vendors if needed as per any project requirement.
Rate negotiations with Vendors.
Project Co-Ordinator
Reliance GCX
12.2017 - 03.2020
Conducting case / system / process study for project planning, scoping, estimation & tracking.
Client Management and communication with vendors.
Work closely with PM's, Customers, Provisioning and QC team to assist in ongoing Projects to improve efficiency and accuracy of projects and meeting the deadlines of clients.
Monitoring of hardware maintenance and orders placed.
Planning and scheduling of activities on day-to-day basis on multiple projects.
Worked on business tools applications including BMC Remedy, SAP, Oracle.
Attending to client’s complaints and undertaking steps for effectively resolving them.
Ensure maintenance of accurate database and documentation for all network links, deployed equipment, costs and network are documented correctly.
Significantly served as Second Level Executive Point of Contact for clients & vendors as well as planned and scheduled project plans.
Organized and conducted meeting with both internal (among Project management team) and external (Client, vendors) on weekly basis to maintain project track and discussed about various risks and issues.