Continuous Learning & Professional Development
Shrikant Pandey
Human Resource Professional
New Delhi,IND
Work Preference
Summary
HR Operations and HR Business Partnering professional with 12+ years of experience delivering end-to-end HR services and employee lifecycle management in complex, high-volume environments. Proven ability to partner with business leaders and managers to provide HR advisory support, strengthen employee relations, and implement people practices that align with organizational objectives.
Experienced in HRIS administration, payroll coordination, workforce reporting, and compliance management, ensuring accurate employee data governance and adherence to workplace legislation, policies, and enterprise agreements. Adept at supporting performance management, investigations, policy interpretation, and organizational change initiatives while maintaining fairness, consistency, and confidentiality.
Recognized for building trusted stakeholder relationships, improving HR processes, and delivering responsive HR support that enhances employee experience and operational efficiency. Combines strategic HR business partnering with strong operational execution, contributing to high-performing teams and continuous improvement in HR service delivery.
Overview
15
15
years of professional experience
2
2
Certificates
2
2
Language
Work History
People Advisor
British Council
06.2023 - Current
- Partnered with People Business Partners and site leadership to deliver end-to-end HR support across the employee lifecycle (hire-to-retire) including recruitment, offer management, onboarding, employment changes, and offboarding processes.
- Acted as a trusted HR contact for managers and employees, providing guidance on HR policies, workplace practices, and employment matters to support effective people management.
- Supported HR case management and employee relations matters, providing advice on leave, benefits, and policy interpretation while escalating complex issues to HR Business Partners and ensuring fair and consistent outcomes.
- Assisted HR leaders in managing workplace investigations, grievance handling, and disciplinary processes, ensuring compliance with Fair Work principles and organisational policies.
- Prepared and managed employment contracts, variation letters, and employee documentation, ensuring compliance with employment legislation and adherence to service level agreements (SLAs).
- Maintained accurate employee data within HRIS platforms (Workday or similar systems), supporting HR reporting, compliance requirements, and workforce planning activities.
- Generated and analysed HR reports and workforce metrics, providing insights to HR Business Partners and leadership teams to support data-driven decision-making and workforce strategy.
- Supported performance management cycles, remuneration reviews, and employee engagement initiatives, partnering with leaders to strengthen capability and drive a high-performance culture.
- Collaborated with Payroll, HRIS, Talent Acquisition, and cross-functional stakeholders to deliver integrated people solutions and ensure seamless HR service delivery.
- Contributed to the implementation of HR strategies, policies, and process improvements, supporting organisational objectives and enhancing HR service effectiveness.
- Participated in continuous improvement initiatives, including HR process standardisation, system optimisation, and best-practice HR operations to improve employee and manager experience.
- Educational Services
HR Data Administration Specialist
Hitachi India Pvt Ltd
09.2021 - 12.2021
- Managed end-to-end employee lifecycle operations including onboarding, employee data management, benefits administration, job changes, promotions, transfers, and offboarding using Workday HRIS.
- Partnered with global HR stakeholders to support recruitment onboarding processes and employment documentation across multiple countries.
- Ensured high data accuracy and governance of employee records while executing HR transactions and payroll inputs.
- Advised employees and managers on HR policies, leave administration, benefits programs, and employment documentation.
- Supported HR analytics reporting and HR operations
- Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
- Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Liaised between clients and vendors and maintained effective lines of communication.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
Head – HR
Annova Solutions Pvt Ltd
03.2020 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Asst. Manager – HR
Center for Good Governance
05.2017 - 02.2020
- Managed recruitment efforts to attract top talent, utilizing targeted job postings and thorough candidate screening processes.
- Conducted performance appraisals to provide constructive feedback to employees, encouraging professional development opportunities.
- Maintained detailed records of employee data securely, safeguarding sensitive information from unauthorized access or disclosure.
- Supported organizational growth with strategic workforce planning, aligning staffing levels with business objectives.
- Served as a point-of-contact for employees regarding policy inquiries or concerns, providing prompt resolutions when needed.
- Contributed meaningfully to diversity and inclusion initiatives throughout organization by implementing targeted recruitment strategies and promoting a culture of respect.
- Ensured compliance with labor laws and regulations by maintaining up-to-date knowledge and conducting regular audits of HR practices.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
Asst. Manager – HR
Call Health Services Pvt Ltd
01.2016 - 03.2017
Senior Executive – HR
Tata Business Support Services Ltd
05.2011 - 01.2016
Executive – HR
[24]/7. AI
06.2005 - 09.2009
Education
Post Graduate Diploma in Human Resource Management - Human Resource Management
Symbiosis Institute
Pune, India 04.2001 -
Master of Science - Psychology
Dr. BR Ambedkar Open Universityq
Hyderabad, India 04.2001 -
Skills
Employee Life Cycle Management
Performance Management
Employee Relations & HR Policy Advisor
HRIS - SAP SuccessFactors (Employee Central), Workday, , Bamboo HR, Darwin Box, Keka HR
HR Analytics & People Data Governance
Organizational Change & Transformation Support
Data interpretation
Stakeholder management
Compliance requirements
Conflict resolution
Report generation
Cross-functional coordination
Teamwork and collaboration
Adaptability and flexibility
Problem-solving abilities
Time management abilities
Continuous improvement
Records maintenance
Data-driven decision making
Flexible and Adaptable
Certification
Management of International Social Security Benefits – EPFO, New Delhi
Interests
Fitness & Wellbeing
Networking & Knowledge Sharing
Travel & Cultural Learning
Accomplishments
• Improved HR operations efficiency by coordinating end-to-end employee lifecycle processes and ensuring compliance with HR policies and employment regulations.
• Strengthened HR data governance by maintaining accurate employee records within HRIS systems and supporting HR reporting and workforce analytics.
• Facilitated recruitment coordination and onboarding programs to support timely hiring and positive employee experience.
• Supported managers with HR advisory on performance management, leave administration, and employee relations matters.
• Collaborated with cross-functional teams to enhance HR service delivery and improve HR operational processes.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- AIHR
Quote
Experience is a hard teacher because she gives the test first, the lesson after.
Vernon Law
Software
Microsoft Word
Microsoft Excel
Microsoft PPT
Outlook Express
SharePoint
Google Sheets
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
Artificial Intelligence for HR (from AIHR, UK)
03-2026
People Advisor
British Council
06.2023 - Current
HR Data Administration Specialist
Hitachi India Pvt Ltd
09.2021 - 12.2021
Head – HR
Annova Solutions Pvt Ltd
03.2020 - 03.2021
Asst. Manager – HR
Center for Good Governance
05.2017 - 02.2020
Asst. Manager – HR
Call Health Services Pvt Ltd
01.2016 - 03.2017
Senior Executive – HR
Tata Business Support Services Ltd
05.2011 - 01.2016
Executive – HR
[24]/7. AI
06.2005 - 09.2009
Post Graduate Diploma in Human Resource Management - Human Resource Management
Symbiosis Institute
04.2001 -
Master of Science - Psychology
Dr. BR Ambedkar Open Universityq
04.2001 -