15 years of QA industry experience building and managing global teams which majorly includes 10 years of client facing roles in US.
Expert in digital transformation to include new age automation strategy suitable for CI/CD implementation and ATDD/BDD way of SDLC.
Strongly believe in "Bringing the change by shifting left" !
Overview
15
15
years of professional experience
Work History
Senior Software QA Manager
Plansource
1 2021 - Current
An expert on CI/CD automation strategy and implemented a meticulous way of grouping test cases to balance automation gains vs maintenance.
Led transformation of a legacy Ruby automation framework to new age 80% faster Python automation framework .
Transforming the organization to CMMI automation maturity of level 4 from level 3 bringing in the thought of "Automation is the way" ! Advocate of insprint automation implementation.
Established a performance testing team and process ground up including a new tool and process setup .
Brought in several process changes to reduce the defect escape rate to production from 18% to less than 5%.
Implemented a swift bug resolution process within a feature heavy team ( making way for both tech debts and early market adoption).
Advocate of ATDD/BDD way of development reducing major gaps in lifecycle.
Gathered data on integration issues and vulnerabilities and worked with 3rd party vendors to build a smooth sail through production.
Reduced overall testing hours by 50% by optimizing automation and performance test strategy.
Senior QA Lead
Capgemini America - Ally Financial services
12.2016 - 12.2020
Established SMART goals, applied industry best practices and developed new tools and processes in a complex fast paced environment
Successful end to end implementation of a banking product and supported operations in Texas USA in a WAR room during live implementation.
Successful transformation from waterfall into BDD agile and 3 amigos concepts to deliver efficiently.
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
QA Lead
Capgemini Americas- TIAA
08.2015 - 12.2016
Awarded Top performer of the year 2016.
Worked in setting up an efficient automation strategy and transforming agile into BDD.
Updated quality control standards, methods and procedures to meet compliance requirements.
Sorted product and provided expertise on non-conforming product requirements.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
QA Consultant
Capgemini Americas - Nomura Securities
01.2014 - 07.2015
Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Analyzed quality and performance data to support operational decision-making.
Created and collaborated in implementation and maintenance of customer complaint log.
QA Lead
INFOSYS - BCBSNJ
10.2012 - 12.2013
Managed a team of 10 QA and BA resources leading efficient delivery process.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Sorted product and provided expertise on non-conforming product requirements.
Senior Test Engineer
INFOSYS - CITIBANK
08.2009 - 09.2012
Functional testing of 4 different enhancements from CitiBank.
Defined and tracked test results, defect counts and performance discrepancies.
Operated API testing tools such as Postman and Soap UI
Senior Software/Database QA Engineer, Test Manager at Cydecor / InnovaSystems InternationalSenior Software/Database QA Engineer, Test Manager at Cydecor / InnovaSystems International