Shrishti Shekhar

Talent Acquisition:

• Sourced and filled open positions for GMR Airports Limited through self-sourcing and consultant coordination.
• Optimized hiring cycle by 80% through effective resume screening and managing full recruitment lifecycle.
• Achieved 100% onboarding compliance by collaborating with Shared Services for pre-employment checks.
• Maintained stakeholder alignment by providing weekly hiring status reports from centralized candidate database.
• Contributed to employer branding through participation in GMRIT campus hiring drive, enhancing early talent acquisition.

Employee Engagement and Initiatives:

• Spearheaded ECHO employee engagement survey, achieving 97% participation through strategic facilitation.
• Analyzed survey data and presented insights to senior leadership, prompting department-level action planning.
• Implemented five new initiatives to boost employee connection and alignment with organizational values.
• Executed diverse engagement initiatives—senior leadership birthday celebrations, team offsite, CSR programs, and town halls (R&R)—to improve collaboration and morale.

Mentoring Program – 'Empowered Paths' Initiative:

• Drove the Chairman-initiated 'Empowered Paths' mentoring program, designed to build a leadership pipeline for airport operations roles.
• Successfully launched, managed, and closed the 1.5-year initiative, engaging 16 senior leaders and 4 mentors, with 200 mentoring sessions completed.
• Maintained a comprehensive tracking system for mentor-mentee interactions, ensuring quarterly sessions were scheduled and completed based on mutual availability.
• Managed physical documentation for all mentees, supporting organized records, compliance, and long-term program continuity.

Strategic HR:

• Contributed to policy development for the joint venture GMR Hospitality Limited (GHL) by conducting a detailed comparative analysis of existing policies from GMR and TFS, identifying compliance gaps, and recommending strategic improvements and alignment measures.
• Evaluated system effectiveness through User Acceptance Testing (UAT) as part of HR tech transformation.
• Supported cross-functional collaboration for effective adoption of new digital solutions.
• Contributed to enhancements in performance management and talent acquisition processes.

HR Operations and Employee Lifecycle:

• Managed end-to-end employee lifecycle activities, ensuring compliance during onboarding and exit formalities.
• Coordinated performance management processes, including goal setting, mid-year reviews, and annual reviews
• Facilitated resolution of employee queries through effective communication and collaboration.
• Oversaw HR audits and compliance reporting, maintaining documentation for stakeholders.
• Collaborated with various departments to streamline HR processes and improve employee experience.

• Monitored HNI clients' banking and investment needs as primary point of contact.
• Managed service delivery coordination to ensure high levels of client satisfaction.
• Resolved queries and escalations within specified turnaround times.
• Facilitated effective communication between customers and service teams.
• Assisted in managing daily operations and staff scheduling.

• Cross-sold new products and services to new and existing privilege customers.
• Increased sales through operational efficiencies and strong customer rapport.
• Met sales targets by assessing customer needs and preferences.
• Assisted in daily operations, ensuring efficient team coordination.