Summary
Overview
Work History
Education
Skills
Languages
Permanentaddress
Reasonforjobdiscontinuation
Personal Information
Certification
Timeline
Generic

Shruthi Balakrishna

Bangalore

Summary

Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making.

Overview

13
13
years of professional experience
1
1
Certification

Work History

System Administrator

TCS
11.2022 - Current
  • Azure VM deployment using automation for server 2019,2016,2022
  • Creation of Resource group ,VNET ,Azure key vault.
  • Post provisioning check of VM based on VM provisioning SOP.
  • Azure VM de-allocation, decommissioning from production environment.
  • Resource allocation to Azure resource group.
  • Creation of network rule in Azure NSG and azure Firewall based on user requirement
  • Installation of security tool like Trelix agent, Qualys agent, Cyberark and MMA.
  • Implement maintained patching schedule for Windows servers 2008 ,2012 R2 ,2016 ,2019.
  • Implemented upgrades to system application software.(SAP Gui ,End point agent)
  • Basic troubleshooting of windows servers.(CPU memory ,Disk) and disk extension based on requirement.
  • Providing access to various Azure resources using Azure AD Customizing Azure SKU based on customer requirement.
  • Restoration of VM and user data using Veeam and Azure Backup.
  • Co-ordination with MS ,IBM and other OEM's for closure of escalated tickets.
  • Ensuring timely closure of Incident , SR and CR within stipulated SLA.
  • Providing RCA for P1 & P2 tickets.
  • Hands on in ITSM tools like SNOW & BMC Remedy force.

Technical support

Lantro Technologies
02.2015 - 09.2017
  • Provide Technical support to Oracle ERP team on Azure administration and requirements
  • Creation and deletion of Azure AD users and groups
  • Create and configure Azure Storage accounts
  • Configuring virtual network
  • Creating and configuring virtual machines for ERP development team
  • Configuring private and public IP addresses for Azure VMs
  • Configuring network security policies
  • Allocating storage for VMs
  • Deletion of VMs and Storage.

Quality Control Executive

Biocon
07.2011 - 02.2015

Education

Master of Science - Chemistry

St Aloysius College (Autonomous)
Mangalore
03.2011

Bachelor of Science - Science

St Aloysius College (Autonomous)
Mangalore
03.2009

PUC - PUC

St Aloysius PU College
Mangalore
03.2006

Sacred Heart Girls High School
Mangalore
03.2004

Skills

  • Change Management
  • Incident management
  • Technical Analysis
  • Employee Scheduling - Time Sheet
  • Team Coordination
  • Technical Support

Languages

English
Kannada
Hindi
Tulu

Permanentaddress

Shruthi. #171/8, Shaktinagar, Mangalore-575016

Reasonforjobdiscontinuation

Delivery of first Kid

Personal Information

  • Father's Name: Balakrishna.D
  • Date of Birth: 10/05/88
  • Nationality: Indian
  • Marital Status: Married

Certification

  • AZ 900 - Microsoft Certified: Azure Fundamentals

Credential ID: E2BBF97C607E6F12

  • AZ 104 - Microsoft Certified: Azure Administrator Associate

Credential ID: 45D05AD55F5FCE0E

Timeline

System Administrator

TCS
11.2022 - Current

Technical support

Lantro Technologies
02.2015 - 09.2017

Quality Control Executive

Biocon
07.2011 - 02.2015

Master of Science - Chemistry

St Aloysius College (Autonomous)

Bachelor of Science - Science

St Aloysius College (Autonomous)

PUC - PUC

St Aloysius PU College

Sacred Heart Girls High School

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Shruthi Balakrishna