Shruti Gaur
Bengaluru
Summary
HUMAN RESOURCE BUSINESS PARTNER Targeting assignments in Human Resource Management, HR Business Partnering & Talent Acquisition. Result-oriented HR professional with 9 years of diversified experience across HR & CSR activities, highly knowledgeable in a wide variety of HR disciplines- Talent Acquisition, HR Business Partnering, Employee Grievance Management, HR Policy Formulation, Employee Engagement & Performance Management Process. Dependable HR professional with extensive experience in planning, directing and coordinating HR policies. Skilled in various staff affairs such as hiring, appraisals and firing. Excellent problem-solver, talented at troubleshooting and remedying staff issues and complaints.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR BUSINESS PARTNER
Valuebound
Bengaluru
11.2023 - Current
- Managed varied acquisition processes, including recruitment, employee relations and project handling
- Used outstanding communication and relationship-building abilities to manage large numbers of high-profile stakeholders
- Managed internal recruitment processes, screening applicants and scheduling interviews with high calibre talent
- Served as trusted advisor and business partner, developing strong relationships with leaders and employees
- Obtained in depth knowledge of business objectives and strategies to align HR programs, policies and initiatives
- Made merit and bonus recommendations through strategic annual performance management processes
- Provided guidance and support to senior employees on workplace policies and procedures
- Conducted performance reviews, determining suitability for counselling or terminating employment for under-performing staff.
HR BUSINESS PARTNER
Advantech Industrial Computing India Pvt Ltd
Bengaluru
05.2023 - 09.2023
- Conducted weekly meetings with respective business units and employees (100 employees) single handedly for India region (Bangalore, Mumbai and Pune Offices)
- Analyzed trends and metrics in partnership with HR group to develop solutions, programs and policies
- Partners with legal department as needed/required
- Worked closely with global management and employees to improve work relationships, build morale, and increase productivity and retention
- Provided guidance and input on business unit restructures, workforce planning and succession planning
- Overlooked and handled office relocation procedures such as Asset list maintenance, Legal procedures, Final settlement and handover of settlement documents
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Business Partner( Communication)
Myntra
Bengaluru
08.2022 - 02.2023
- Prepared for and responded to unforeseen events and challenges
- Managed multiple stakeholders' interests and needs
- Strengthened relationships with stakeholders and mobilized support
- Worked with marketing teams to design campaigns and communications
- Created interactive activities to engage employees and maximize learning
- Met needs of different employees by adapting teaching materials and methods
- Facilitated learning of various self-enrichment topics through detailed lesson plans
- Provided feedback, guidance and support to employees on participation and performance.
V&A TRAINER
Mphasis Ltd
Bengaluru
05.2019 - 02.2020
- Provided training for batch of 20+ new hires every month for voice & accent, escalation handling and developing problem solving skills
- Promoted as Communication trainer within 3 months of experience as CSR agent
- Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing
- Coached new team members on service techniques and provided scoring through quality assurance program
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Junior HRBP( Employee Engagement and Training
Unisys
Bengaluru
02.2018 - 02.2019
- Mentored 30+ new team members regarding technical and recruitment related queries
- Organizing employment engagement programs and workshops regarding employee safety welfare and health and Handling employee grievances
- Attended regular training and research to maintain extensive understanding of subject matter updates and developments
- Successfully enhanced organizational efficiency by implementing effective technical solutions based on company needs
- Designed and implemented successful plans for improving business performance that increased operational efficiency significantly
- Analyzed business problems, identifying root causes and developing robust solutions
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues
- Improved user productivity and efficiency through system training and support.
SENIOR HR RECRUITER
HP Inc
Bengaluru
10.2015 - 02.2018
- Involved in full recruiting life cycle & end to end recruitment for hiring of 50+ candidates every month
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities
- Completed monthly payroll for 100+ employees
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
HR RECRUITER ASSOCIATE
HCL
Bengaluru
09.2014 - 02.2015
- Involved in full recruiting life cycle & end to end recruitment for hiring of 30+ employees
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Developed recruiting strategies to identify qualified candidates and build network
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
Education
MBA - Human Resources
Loyola Institute of Business Administration (LIBA)
05-2022
BBM - Human Resources
Mangalam School of Management And Technology
04-2013
Skills
- HR Management
- Workday
- MS Office: 365, Excel, Word, PowerPoint
- Tableau
- Outlook
- Talent Management, Attrition rate and Performance Management
- Recruitment and employee engagement
- GreytHR
- Managing employee relations
- Integrating policies
- Improving compensation plans
- Strategic planning
- Performance management
- Stakeholder management
Certification
- Leadership Fundamentals
- Green HR
- Organizational Learning and Development
- Strategic Human Resource
Additional Information
- Awarded with Employee of the month consecutively for 9 months for excellent service delivery
- Best SME support consistently for 3 months for Managing the team 20+ members efficiently
- Promoted as a soft skill trainer within 3 months in the organization as CSR
- Organized the craft drive for "Best out of Waste" for donating it to the underprivileged kid's fund Organized "Cleanliness and Green Drives" as a part of company CSR activities
- Volunteered for Child Rights with the organization named CRY- Child Rights and You
Languages
- English
- Hindi
Hobbies and Interests
- Travelling
- Books
Timeline
HR BUSINESS PARTNER
Valuebound
11.2023 - Current
HR BUSINESS PARTNER
Advantech Industrial Computing India Pvt Ltd
05.2023 - 09.2023
Business Partner( Communication)
Myntra
08.2022 - 02.2023
V&A TRAINER
Mphasis Ltd
05.2019 - 02.2020
Junior HRBP( Employee Engagement and Training
Unisys
02.2018 - 02.2019
SENIOR HR RECRUITER
HP Inc
10.2015 - 02.2018
HR RECRUITER ASSOCIATE
HCL
09.2014 - 02.2015
MBA - Human Resources
Loyola Institute of Business Administration (LIBA)
BBM - Human Resources
Mangalam School of Management And Technology
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