Shruti Jaiswal
New Delhi
Summary
Experienced cabin crew professional with over 2 years in the aviation industry, adapt at managing high pressure situations, ensuring safety compliance, creating a welcoming environment for diverse passengers. Known for strong organizational skills, communication and the ability to multitask effectively under pressure. Skilled in conflict resolution, team collaboration and handling emergencies with professionalism.
Overview
2
2
years of professional experience
Work History
Cabin Attendant
Indigo Airlines
Delhi
01.2023 - Current
- Delivered top tier service to passengers, ensuring safety compliance, comfort and satisfaction throughout each flight.
- Resolved guest concerns with professionalism, maintaining calm in high stress situations.
- Collaborated with multicultural teams to foster an inclusive and welcoming atmosphere for all guests.
- Managed emergency situations, including medical incidents, with swift decision-making and adherence to protocols.
- Provided personalised service to VIP guests, ensuring their expectations were exceeded.
- Conducted safety demonstration and ensured compliance with aviation safety standard.
Education
Bachelors - Commerce
University of Calcutta
Kolkata01.2020
10+2 -
Shree Jain Vidyalaya
Kolkata01.2017
Skills
- Guest Relations and problems solving
- Multicultural communication
- Leadership and team management
- Organisational and time management skills
- Emergency and crisis management
- Office Administration
- Adaptability and flexibility
LANGUAGES
English (Fluent)
Hindi (Fluent)
Bengali (Intermediate)
Timeline
Cabin Attendant
Indigo Airlines
01.2023 - Current
Bachelors - Commerce
University of Calcutta
10+2 -
Shree Jain Vidyalaya