Swetlana Maxie Patel
Mumbai
Summary
Dedicated and reliable Senior Cabin Attendant with over 7 years of experience in the aviation and customer service industry. Calm and confident under pressure, with proven leadership skills and a strong commitment to providing excellent customer service. Known for teamwork, effective communication, and the ability to resolve issues efficiently to ensure passenger satisfaction.
Overview
8
8
years of professional experience
Work History
Cabin Attendant
Indigo Airlines
01.2018 - Current
- Providing in-flight safety and service aboard domestic and international routes.
- Wetlease assignment with Turkish Airlines on Boeing 777ER since May 2022.
- Ensured safety protocol adherence and maintained professional passenger interaction.
- InterGlobe Aviation Ltd.
Education
Bachelors - Business Management
Mumbai University
Higher Secondary School - Arts
Sophia Junior College
Secondary School Certificate -
St. Anthony's High School
Skills
- A320 & B777ER Aircraft Operations
- Customer Service & Passenger Relations
- Leadership & Team Coordination
- Conflict Resolution & Problem Solving
Accomplishments
- Received Passenger and Company Appreciation Letters
- Awarded 'Best Customer Service' Certificate during Training
Hobbies and Interests
- Music
- Travelling
- Baking
- Cooking
Languages
- Hindi
- Marathi
- English, Fluent
- Hindi, Fluent
- Marathi, Fluent
Timeline
Cabin Attendant
Indigo Airlines
01.2018 - Current
Bachelors - Business Management
Mumbai University
Higher Secondary School - Arts
Sophia Junior College
Secondary School Certificate -
St. Anthony's High School