Tanya Myrtle Datt
Ahmedabad
Summary
Cabin Attendant with extensive experience in delivering high-quality in-flight service and ensuring passenger safety. Achieved a 15% increase in passenger satisfaction through tailored service approaches and implemented safety briefing procedures that decreased non-compliance incidents by 30%. Proficient in crisis management and compliance with safety regulations, fostering a secure travel environment. Strong communication and problem-solving skills enhance teamwork and contribute to positive travel experiences.
Overview
2
2
years of professional experience
Work History
Cabin Attendant
Indigo Airlines
Ahmedabad
04.2023 - Current
- Provided exceptional in-flight service to passengers, ensuring compliance with safety regulations, and enhancing the overall travel experience by addressing individual needs and requests.
- Improved passenger satisfaction ratings by 15% over six months by implementing personalized service strategies, and actively soliciting feedback during flights.
- Initiated a safety briefing procedure that reduced passenger noncompliance incidents by 30%, ensuring a safer and more efficient boarding process.
- Successfully managed emergency situations, leading a team to efficiently evacuate passengers during a simulated emergency drill, resulting in a commendation from airline management for exemplary crisis management skills.
Education
Certificate of Higher Education -
N.I.O.S
Lucknow, U.P .01-2019
Skills
- Customer service
- Time management
- Communication skills
- Passenger Service Strategies
- Crisis management
- Passenger support
- Elderly care
- Sales and Promotion
- Customer service and communication
- Calm under pressure
- Decision-making precision
- Effective multitasking
- First Aid care
- Time management expertise
- Aircraft safety procedures
- In-flight service knowledge
- Flight safety demonstration
- Knowledge of aviation regulations
- Safety procedures knowledge
- Emergency evacuation training
- Passenger safety prioritization
- Aircraft evacuation procedures
- Cabin preparation protocols
- Land and sea survival
- First aid and emergency operations
- Safety monitoring
- Emergency landing preparation
- Security check procedures
Affiliations
- Painting
- Art & crafts
- Cooking
- Singing
- Decorations
Languages
English
First Language
Hindi
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Punjabi
Beginner (A1)
A1
Timeline
Cabin Attendant
Indigo Airlines
04.2023 - Current
Certificate of Higher Education -
N.I.O.S
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