Shubham Arora
Summary
- Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over 4 years of Insurance experience.
- Experienced and proactive Assistant Manager offering progressive business settings. Overseen backend insurance operations, team management and other initiatives to streamline and enhance business operations.
- Seeking entry-level opportunities to expand skills while facilitating company growth. Eager to apply time management and organizational skills in various environments.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Prudent Insurance Brokers
Delhi
02.2023 - Current
- Analyzed market trends and identified potential new customers through research activities.
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Coordinated with cross-functional teams to ensure successful implementation of projects.
- Created marketing materials and presentations for prospective clients.
- Participated in industry events such as conferences to build brand awareness among prospects.
- Generated reports regarding customer interactions, performance metrics, revenue goals.
- Maintained accurate records of all client interactions within the company's CRM system.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
Assistant Manager
Exide Life Insurance Co Ltd
01.2021 - 01.2024
- Managing Unclaimed process (Reaching out to customers for their unclaimed money through different channels)
- Collaborated with IT & Automation team to automate the entire process of Unclaimed Payouts
- Collaborated with Mckinsey & co. & other cross functional departments of Exide Life for Control Tower project - Marketing Project
- Successful completion of 3 projects under Young Manager's Program of Exide Life
- Interacted with all stakeholders, including CSO and COO and explained scope for entire project.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Learned all aspects of Insurance business from ground-up to fully understand every operational facet.
- Formerly addressed Revivals, Loans and MIS
Trainee
Rural Electrification Corporation
05.2019 - 06.2019
- Worked on a project – Asset Liability Management/Risk Management ( topic )
- Studied the need of ALM along various financial risks with analysis of the company’s financials
- Delivered changes to key management and processes which automated and streamlined outdated processes
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Handled delegated tasks.
Trainee
Pioneer Freight Services Limited
05.2015 - 06.2015
- Assisted with administrative tasks to better understand industry processes.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Analyzed data to identify cost savings opportunities in the logistics process.
Education
MBA - General (CGPA - 7.8)
Amity University
03.2020
BBA - General
Vivekananda Institute of Professional Studies, IP
03.2017
Secondary Examination - Class XII -
Kulachi Hansraj Model School C.B.S.E
03.2014
Higher Secondary -
Kulachi Hansraj Model School; C.B.S.E
03.2012
Skills
- Account Management
- Customer Education and Consulting
- Sales Reporting
- New Business Development
- Relationship Building
- Managing Operations
- Administration and Reporting
- Proficient in Excel, PowerPoint
Affiliations
- Awarded as Employee of the Month 5 times in Exide Life ( Now HDFC Life )
- Gold Medalist in Football for 3 consecutive years in IP University
- Green Honors in Military Training camp
- Participated in International conference on "Best investment product in India"
- Active participant in co-curricular activities organized by Amity School of Insurance Banking and Actuarial Science
Personal Information
Permanent Address: 218, Sunehri Bagh Apartment, Sector-13, Rohini, Delhi-110085 Current Address: Same as permanent address Personal Details
Languages
- Fluent in English & Hindi, working knowledge of German
Timeline
Assistant Manager
Prudent Insurance Brokers
02.2023 - Current
Assistant Manager
Exide Life Insurance Co Ltd
01.2021 - 01.2024
Trainee
Rural Electrification Corporation
05.2019 - 06.2019
Trainee
Pioneer Freight Services Limited
05.2015 - 06.2015
MBA - General (CGPA - 7.8)
Amity University
BBA - General
Vivekananda Institute of Professional Studies, IP
Secondary Examination - Class XII -
Kulachi Hansraj Model School C.B.S.E
Higher Secondary -
Kulachi Hansraj Model School; C.B.S.E
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