Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative
DHARMENDRA MISHRA

DHARMENDRA MISHRA

Sales Manager
Indore

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Assistant Manager

PineLabs India Pvt Ltd
Indore
12.2022 - 10.2023


  • Established and cultivated solid business relationships with new or existing customers.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.

Team Lead ( Key Account Manager )

One97 Communication Ltd
Bhopal
07.2021 - 11.2022
  • Distribution and Market Share Growth: Grew distribution and market share in the assigned area
  • Sales Team Recruitment: Identified and recruited sales teams for business alignment
  • Counter Strategy Formulation: Formulated and launched counter-strategies for local initiatives
  • Quality Monitoring: Monitored quality parameters as sug- gested by management.

Regional Sales Lead

Udaan, MP/CG
05.2019 - 05.2021
  • Workforce Management: Involved in leadership and peo- ple empathy
  • Process Design: Designed processes around execution, accountability, and performance management
  • Planning and Analytics: Contributed to planning and ana- lytics.

Sales Manager OYO

Bhopal
01.2017 - 03.2019
  • Relationship Establishment: Established relationships with travel agents and corporates
  • Sales Cycle Management: Managed the entire sales cycle from initial engagement to closed sales
  • Offline Sales Drive: Drove offline sales through rigorous planning and forecasting
  • Team Performance: Periodic performance evaluations of team members
  • Market-site Visits: Efficient planning and executing mar- ket-site visits within the assigned region.

Business Development Manager

OLA
Bhopal
12.2014 - 11.2016
  • Partnership Development: Identified and forged strategic partnerships
  • Market Expansion: Drove the expansion of services into new markets
  • Revenue Generation: Developed and implemented rev- enue-generating initiatives.

Relationship Manager

HDFC Life
Bhopal
01.2011 - 01.2014
  • Client Engagement: Built and maintained strong client re- lationships
  • Product Knowledge: Stayed updated on product offerings and industry trends
  • Insurance Sales

Education

MBA - undefined

Maharishi Dayanand Saraswati Universi
04.2009 - 05.2011

BCA - undefined

Rajiv Gandhi College

Skills

    Solution selling

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Additional Information

  • Manager with a proven track record of driving revenue and exceeding targets. Skilled in developing strategic sales plans, building and managing high-performing teams, and foster- ing strong client relationships. Possess exceptional communication and negotiation skills, with a keen ability to identify opportunities for growth and dri- ve business success. Proven expertise in the sales industry, consistently delivering results and meet- ing organizational objectives.

Timeline

Assistant Manager

PineLabs India Pvt Ltd
12.2022 - 10.2023

Team Lead ( Key Account Manager )

One97 Communication Ltd
07.2021 - 11.2022

Regional Sales Lead

Udaan, MP/CG
05.2019 - 05.2021

Sales Manager OYO

01.2017 - 03.2019

Business Development Manager

OLA
12.2014 - 11.2016

Relationship Manager

HDFC Life
01.2011 - 01.2014

MBA - undefined

Maharishi Dayanand Saraswati Universi
04.2009 - 05.2011

BCA - undefined

Rajiv Gandhi College

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DHARMENDRA MISHRASales Manager