I have over 5 years of progressive experience managing E-commerce and operations, and I am now looking for a position that provides an opportunity to gain further exposure and experience. Utilize expertise and experience to align activities with organizational goals for business growth. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Work History
Head Operations
Trending Youth Technologies Pvt.Ltd.
Mohali
Mange the overall Electronics category(Audio and personal Care)
Increase the sales by controlling major factors such as customer reviews/rating, Q&A management, and category ranking management.
Coordinating with category managers of all the e-commerce portals for sales boost and brand recognition.
Analyzed campaign performance through tools like Excel, Google Analytics, and platform dashboards to uncover insights and improve KPIs.
Owned full-funnel optimization efforts, enhancing CTR by 28%, and conversion rates by 15% through targeted creatives and keyword strategies.
Coordinated with platform category managers and internal product teams to ensure visibility, pricing, and inventory alignment.
Promotional activities on the e-commerce portal.
Controlling sales-boosting activities.
Handing third-party portal sales, such as Amazon.in, Flipkart, Jiomart, Snapdeal, 1mg, Nykaa, Myntra, Cred, Blinkit, etc.
Ensuring timely and correct catalog changes.
Report directly to the Director and present your plans for any new advances or initiatives to improve the company's online presence and e-sales.
Head Operations
Kapsons Retail Pvt Ltd
Mohali
Company Overview: Kapsons is one of the Giants in Fashion Industry in north India.
My Key responsibility is to manage their online sales on all E-commerce portals.I manage the sales of brands like Jack& Jones,Vero Moda,Only,Us Polo,Flying Machine and many more.
I haven taken care of 40K+ SKU inventory live on portals and made sure they have high visibility and are competitive enough to drive sales by overpowering the competition seller.
Kapsons is one of the Giants in Fashion Industry in north India.
I hereby declare that all the information mentioned in this resume are true, complete and correct to the best of my knowledge and belief and I bear the responsibility for the correctness of the above mentioned particulars.
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