SHUBHAM CHOUDHARY
Ward No. 13 Gateway Retreat Sanchi Distt- Raisen (M.P.)
Summary
To work in an organization where i can show my talent & enhance my skills to meet company goals & objective with full integrity & zest.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Associate
Utopia Resort (66Keys)
Sanchi
09.2023 - Current
- Welcome visitors with warmth & professionalism, providing exceptional customer care throughout guest visits.
- Introduce & sell the hotel packages to the guests.
- Managed guest check-in & check-out processes, providing to meet guest standards.
- Processed guest bookings courteously & efficiently, verifying personal information & billing details to secure reservations.
- Handled day-to-day administrative tasks effectively & efficiently.
- Answered phone calls promptly, speaking clearly & politely to quickly resolve customer queries.
- Handling & processing cash & float money safely & securely.
Industrial Trainee
Courtyard By Marriott (160Keys)
Bhopal
08.2021 - 11.2021
- I have done my training in core department of hotel Food & Beverage Service, Front Office & Housekeeping.
Education
MBA - Currently Pursuing
TIT
Bhopal08-2023
Bachelor of Science - H&HA
IHM
Bhopal04-2023
Agricultural Science
NEW JAIN SR. SEC SCHOOL
Vidisha04-2019
High School Diploma -
ST.XAVIER HIGH SCHOOL
SANCHI04-2017
Skills
- Guest Satisfaction/ Customer service
- Call Handling / Reservation Processing
- Guest Check-in / out
- Salesmanship
- Basic knowledge of computer
- Word, Excel & Powerpoint
- CCs Software
Personal Details
Dob-02/09/2001
Gender- Male
Nationality-Indian
Maritial Status- Single
LANGUAGES
- English
- Hindi
HOBBIES
Travelling
Dancing
Playing Cricket
Playing Badminton
Certification
- Successfully completed 3month certificate of the retail trainee associate level 3 under the NSDC IN 2019
DECLARATION
- I hereby declared that the above citied information is true to the best of my knowledge & belief.
Timeline
Front Office Associate
Utopia Resort (66Keys)
09.2023 - Current
Industrial Trainee
Courtyard By Marriott (160Keys)
08.2021 - 11.2021
MBA - Currently Pursuing
TIT
Bachelor of Science - H&HA
IHM
Agricultural Science
NEW JAIN SR. SEC SCHOOL
High School Diploma -
ST.XAVIER HIGH SCHOOL
- Successfully completed 3month certificate of the retail trainee associate level 3 under the NSDC IN 2019
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