SHUBHAM CHOUDHARY

Tata Consultancy Services (TCS), Operations Executive – TCS iON Project, December 2023 – Present.

• Successfully managed end-to-end operations for nationwide competitive and recruitment exams, ensuring adherence to strict timelines and quality standards.
• Coordinated with cross-functional teams, including technology, logistics, and administration, to ensure smooth exam execution.
• Monitored and resolved operational issues in real time, minimizing disruptions, and ensuring a seamless candidate experience.
• Utilized TCS iON’s digital platforms to streamline exam processes, including registration, hall ticket generation, and result declaration.
• Conducted training sessions for on-ground staff and invigilators to ensure compliance with exam protocols and guidelines.
• Prepared detailed reports and dashboards for senior management, highlighting key performance metrics, and areas for improvement.
• Implemented process improvements that reduced operational inefficiencies by 50% and improved overall exam delivery timelines.
• Ensured strict compliance with data security and confidentiality protocols during exam operations.