Shubham K. Bharekar
Pune,MH
Summary
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization and my personal growth.
Overview
11
11
years of professional experience
Work History
Senior Administrator (Exchange online and office 365)
Wipro technologies
Pune
11.2021 - Current
- Working as senior Administrator.
- I am part of Infra team and BAU team.
- Worked on QUEST and ODM tool for Migration.
- Responsible for consulting clients & suggesting the changes as per the requirement, educating clients about different features of Office365.
- Assisting clients in running Audit Reports and other reports available in Security and Compliance Centre.
- Worked as Lead spoc for one of the Automobile clients.
- Responsible for Change implementation in environment.
- Worked in Azure administration environment for registering third party applications and collaborating with office 365.
- Worked on WSR and Migration reports
Microsoft Escalation Engineer(Exchange Online)
Concentrix pvt.ltd.
06.2019 - 11.2021
- Company Overview: Leading global provider of outsourcing management for Microsoft
- I am part of the Technical Support engineer of office365 Microsoft.
- Execute, manage and lead Office 365 migrations for Microsoft clients (Premier Tenants of Large Enterprise with >1000 license).
- Administration work (creation of user profiles and allocation of permissions on mailboxes).
- Assisting System Admins in Designing Mail Flow, Policies as per requirement.
- Troubleshooting issues related to Exchange, Outlook & Office365.
- Solving issues remotely related to Mail flow, Spam, Permissions, and Exchange Online.
- Responsible for consulting clients & suggesting the changes as per the requirement, educating clients about different features of Office365.
- Assisting clients in running Audit Reports and other reports available in Security and Compliance Centre.
- Assisting clients in setting up Journaling.
- Assisting customer in creating and managing Public Folders.
- Assisting customers in setting up Anti Threat Protections Policies for Anti phishing, Anti spoofing, Safe Links, Safe Attachments.
- Assisting customers in setting up Hybrid between On-premise Exchange and Office365 Exchange Online.
- Assisting clients with configurations, PowerShell Scripts, Azure Active Directory administration task.
- Active Directory support and Administration (Group Policy, Permissions, Account Provisioning).
- Exchange/Office365 support, maintenance and Administration (Account Provisioning, migration from Exchange to Office365, Distribution Group Creation).
- Implement and support security policies, such as data retention with Retention Policies and Retention Tags.
- Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
- Review, test, and make recommendations for standard email practices.
- Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
- Support Single Sign-On using Active Directory Federation Services with Multifactor Authentication.
- Help ensure team performance meets or exceeds defined Service Level Agreements.
- Troubleshoot active sync issues with mobile devices.
- Create security and distribution groups in Active Directory.
- Worked on below:-
- Rave: - Integrated fault management system with ticketing management.
- Viewpoint IP link tester:-Used to ping the customer's NTU and internal sop for diagnostics.
- Vams:- To repro the issue using VM’S setup.
- Cmat:- For customer’s verification and environment details.
- SDK:- For analyzing customer end environment issues.
- Leading global provider of outsourcing management for Microsoft
Senior Technical executive
Tata Consultancy Services Pvt .Ltd.
01.2016 - 06.2019
- Company Overview: Leading global provider of outsourcing management.
- Working for Microsoft for their Retail Stores in Aus, UK, US, and Germany (Workforce Management).
- Validations and analysis for root causes of leaves, Appraisals, Salaries, Clock punches.
- Resolving issues regarding Payroll, Server issues, Devices issues, Employee profiles updates.
- Daily connect with connect regarding workflow.
- Weekly, Monthly, Daily reports to be updated with Client.
- Automation opportunities.
- Leading global provider of outsourcing management.
Quality analyst
Bizkonnect solution Pvt.Ltd.
05.2014 - 08.2014
- Analysis of Property documents created for US based Architect company.
- Verifying all the uploads of the documents to respective projects web pages.
- Maintaining report of all Analysis.
- Daily discussion with project head on developing opportunities.
- Weekly review.
Education
ITIL Foundation -
VinSYS IT services
01.2019
BCA -
Savitribai Phule Pune University, Sinhgad college
Pune01.2016
HSC-12th -
Vishwakarma Vidyalaya
Pune01.2013
SSC-10th -
Vishwakarma Vidyalaya
Pune01.2010
Skills
- Leadership Quality
- Enthusiastic
- Hard Working
- Interactive with people
- Good Communication Skills
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- All types of Sports
- Touring
- New opportunity for learning
- People managing activities
Disclaimer
I hereby declare that the above details are true to the best of my knowledge and that I’ll do my best for the good of the organization.
Personal Information
- Date of Birth: 07/08/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Areas Of Interest
- Infra admin
- Architectural engineer
- Customer Care services
- People management
- Human Resources
- Data Analyst
- Technical support
Timeline
Senior Administrator (Exchange online and office 365)
Wipro technologies
11.2021 - Current
Microsoft Escalation Engineer(Exchange Online)
Concentrix pvt.ltd.
06.2019 - 11.2021
Senior Technical executive
Tata Consultancy Services Pvt .Ltd.
01.2016 - 06.2019
Quality analyst
Bizkonnect solution Pvt.Ltd.
05.2014 - 08.2014
ITIL Foundation -
VinSYS IT services
BCA -
Savitribai Phule Pune University, Sinhgad college
HSC-12th -
Vishwakarma Vidyalaya
SSC-10th -
Vishwakarma Vidyalaya