SHUBHAM KISHORE
Gurgaon
Summary
Dedicated Assistant Manager with a proven track record in Human Resources Business Partnering (HRBP) and Learning & Development (L&D), leveraging a blend of strategic insight and hands-on operational expertise. Known for driving organizational growth through innovative talent strategies and impactful learning initiatives. Adept at fostering a culture of continuous improvement and employee development to achieve business objectives. Strong communicator and relationship-builder, skilled in collaborating across diverse teams to deliver measurable results. Ready to bring leadership and creativity to elevate your organization's HR and L&D capabilities. Employee relations, retention, Metrics and Analytics, Employee Engagement,
Leadership Development and Performance Management are examples of specialization areas.
Overview
6
6
years of professional experience
Work History
Assistant Manager - HRBP
OFB Tech Private Limited (OfBusiness)
Gurgaon
03.2023 - Current
- Managed a span of 1500 employees as an HR Business Partner.
- Handled end-to-end resolution of employee queries.
- Conducted weekly meetings with business unit heads to discuss HR matters.
- Provided HR guidance to line management as needed.
- Contributed to the creation of company newsletters including the corporate and manufacturing newsletters.
- Managed employee experience surveys, conducted analytics, and proposed solutions to management based on the findings.
- Acted as the super admin and the point of contact (POC) for the HRMS (PeopleStrong) on the OFB side.
- Successfully implemented Performance Management Systems (PMS) and managed them end-to-end.
- Implemented and managed initiatives to enhance employee engagement.
- Developed and implemented training programs to meet organizational objectives.
HR - Business Partner
Spinny (Valuedrive Technologies Pvt Ltd)
12.2021 - 01.2023
- As an HR Business Partner, I manage the city operations of NCR, which employs over 500 people
- Managing and resolving end-to-end queries
- Conduct weekly meetings with the heads of the respective business units
- Consults with line management, providing HR guidance when appropriate
- Managed and resolved complex employee relations issues
- Conducts effective, thorough, and objective investigations
- In collaboration with the HR group, I analyzed trends and metrics to develop solutions, programs, and policies
- Worked closely with management and employees to improve working relationships, boost morale, and increase productivity and retention
- Managed and assisted a team of seven individuals who deal with daily HR Operations and onboarding issues
- Being a super admin and the POC of the HRMS on the Spinny side, I managed Darwin's day-to-day inquiries by putting various procedures into place and integrating Darwin with all other APIs that were required.
Team Lead (Onboarding & Operations)
Workex Solutions & Services Pvt. Ltd.
11.2020 - 10.2021
- Managing over 2000 offroll employees from onboarding to offboarding
- Team Key Responsibilities Include: Sending offer letters, appointment letters, payslips, all legitimate and exit letters, and coordinating with employees on all issues
- My responsibility is to ensure that the process runs smoothly and to handle second-level escalations from employees and clients
- I used to work on streamlining the process and making it easier for my team members to complete the task
- Work closely with finance on all aspects of the payroll process
- As the company's first point of contact, the onboarding team, work closely with the compliance team to understand every aspect and resolve all employee queries
- Handle vendors such as Ongrid, Onsurity, and Jupiter for insurance, background checks, and new account opening for all offroll employees
- Working closely with the product team to put new HRMS tolls in place (Workex app)
- I used to introduce this to all of the offroll employees and keep an eye on every feature to see if anything new needed to be added or omitted to make it more user friendly.
Team Lead (Onboarding)
Workex Solutions & Services Pvt. Ltd.
Bengaluru
03.2020 - 11.2020
- Responsible for onboarding formalities and induction of new joiners
- Filing and documentation
- Responsible for statutory returns like PF, ESI, PT, LWF etc
- Review the existing HR policies and design and implement the HR policies as per the company needs
- Scheduling and supervising team members, as well as balancing the needs of the company
- On a daily basis, prioritize assignments and delegate tasks
- Aid in the improvement of internal processes and the simplification of business functionality
- Recording, Maintaining and monitoring attendance to ensure employee punctuality
- Work closely with management and employees to improve work relationships, environment and increase productivity.
Client Servicing Associate
Workex Solutions & Services Pvt. Ltd.
Bengaluru
04.2019 - 03.2020
- Creating and implementing a recruitment strategy for sourcing candidates from both internal and external sources
- Handling the entire recruitment cycle, from manpower planning to hiring the best candidate
- Attracting talent through job boards, social media sites, and other channels in order to reduce recruitment costs
- Coordination with the client and meeting their day-to-day needs
- Create talent pipelines for current and upcoming job openings
- Coordination with hiring managers to determine staffing requirements
- Prepare for interviews and selection procedures, such as screening calls, assessments, and in-person interviews
- Identifying potential candidates via online and offline channels
- Conduct interviews and screen candidates for available positions
- Supervising all stages of the candidate experience (including application, interviews, and communication)
- The selected candidate's induction and onboarding.
Senior Advisor
TP
Bengaluru
09.2018 - 04.2019
- Work on seller dashboard queries and educate them on the business and dashboard component
- Work closely with the PAM (Paid Account Manager) and KAM (Key Account Manager) to understand the day-to-day issues of the seller and to handle them smoothly when necessary
- Educate seller how to get onboarded on flipkart portal and start their business
- Have a basic understanding of how to handle customer inquiries and assist them in resolving them via mail or phone.
Education
MBA -
Himalyan Garhwal University
BCA -
Don Bosco Institute Of Technology
BengaluruPUC -
Jyoti Kunwar College
SSLC -
Army Public School
Skills
- Microsoft Office
- Microsoft PowerPoint
- Excel
- Client & Vendor Management
- Team Building
- Adaptability
- Decision Making
- Creative
- Problem-Solving
- Work Planning and Prioritization
- Human Resources Management
Personal Information
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Writing Blog (www.lowww.loveclases.com)
- Reading Novels
- Playing Football
- Traveling
- Yoga
Languages
- English
- Hindi
Timeline
Assistant Manager - HRBP
OFB Tech Private Limited (OfBusiness)
03.2023 - Current
HR - Business Partner
Spinny (Valuedrive Technologies Pvt Ltd)
12.2021 - 01.2023
Team Lead (Onboarding & Operations)
Workex Solutions & Services Pvt. Ltd.
11.2020 - 10.2021
Team Lead (Onboarding)
Workex Solutions & Services Pvt. Ltd.
03.2020 - 11.2020
Client Servicing Associate
Workex Solutions & Services Pvt. Ltd.
04.2019 - 03.2020
Senior Advisor
TP
09.2018 - 04.2019
MBA -
Himalyan Garhwal University
BCA -
Don Bosco Institute Of Technology
PUC -
Jyoti Kunwar College
SSLC -
Army Public School
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