Overview
Work History
Education
Skills
Certification
Positions Of Responsibilities
Internship Experiences
Awards Recognitions
Personal Information
Languages
Timeline
Generic
Shubham Kumar

Shubham Kumar

Bangalore

Overview

4
4
years of professional experience
1
1
Certification

Work History

Product Manager

Lowe's Companies Inc.
Bangalore
05.2023 - Current
  • Led strategic initiatives through our premier data product to optimize pricing strategies and promotions, resulting in a revenue increase of $23 million and a 2.1% year-over-year growth in margin rates across categories.
  • Successfully launched data-driven initiatives that boosted sales of underperforming online items, generating $12 million in additional revenue within two quarters. These efforts also enhanced inventory management and customer satisfaction.
  • Directed the transformation of data pipeline architecture, optimizing data consumption from multiple sources and ensuring all data products were certified for ease of use and trusted consumption by internal stakeholders. This streamlined research capabilities and facilitated more efficient decision-making processes.
  • Developed guidelines to shift focus from patchwork solutions, instead exploring the potential of strategic pricing zones based on parameters such as competitor store distance and customer drive time. This initiative significantly impacted revenue and margin attainment, aligning with organizational goals.
  • Revamped the vendor tool management product by streamlining the onboarding process, resulting in a significant reduction in time required to fill in product details and improving the efficiency of handling changes.

Product Manager

SquadStack
Bangalore
10.2022 - 04.2023
  • Led cross-functional teams in prioritizing experiments and product changes to optimize the entire user funnel, from acquisition to retention and expansion.
  • Revolutionized customer onboarding by building a self-onboarding product, reducing onboarding time from 23 days to 8 hours and increasing MRR from 4.7 Cr to 19.5 Cr in a single quarter, achieving a 4x increase.
  • Transformed payment processing by integrating with payment gateway platforms, shifting 68% of transactions from postpaid to prepaid, improving financial efficiency.
  • Implemented a chatbots integration with Freshdesk, resulting in a 76% decrease in monthly support ticket volumes, enhancing customer service efficiency.
  • Enhanced management visibility by creating JIRA dashboards for sprint tracking and impact assessment.
  • Collaborated with the Data Science team to develop an automatic script builder and optimized UI-friendly tableau dashboards, improving data accessibility and insights generation.
  • Aligned website designs with marketing objectives, optimizing product value propositions and enhancing customer engagement

Associate Product Manager

OLA
Bangalore
10.2021 - 10.2022
  • Led strategic innovation efforts within the product management team, driving ideation, experimentation, and iterative testing to generate new product concepts.
  • Managed the entire product lifecycle, including problem definition, roadmap development, and requirement mapping, while continuously improving existing features for enhanced conversion and engagement.
  • Collaborated closely with cross-functional teams to develop and execute product roadmaps, addressing large ambiguous problem statements and breaking them down into actionable solutions.
  • Monitored customer and partner experiences to ensure business profitability and scalability, while delivering product feature fixes to increase app stickiness and improve key metrics such as DAUs, MAUs, and booking repeat rates

Product Analyst II

Better.com
Gurgaon
08.2020 - 10.2021
  • Developed roadmap and strategy for in-house platform tools aimed at streamlining internal processes and improving the mortgage origination experience.
  • Led efforts to onboard and maintain a white-label partnership with a major bank, fostering transparency and trust with customers.
  • Conducted rigorous data synthesis and quality checks to ensure error-free deliverables, mitigating risks associated with fraudulent property transactions.
  • Utilized tools such as Metabase & Looker to examine credit histories and perform thorough searches on taxes, lawsuits, liens, and legal claims, enhancing due diligence processes.
  • Scaled the mortgage platform to accommodate multiple government agencies, expanding service offerings and delivering cost benefits to customers.
  • Collaborated with internal and client teams to resolve input data issues and address ad hoc product requests, contributing to continuous improvement efforts.
  • Implemented the pilot stage of JIRA inclusion for internal communications, optimizing workflow management and team collaboration.

Education

B.E (Production Engineering) -

Birla Institute of Technology, Mesra, Ranchi

Skills

  • Tableau
  • Metabase
  • Power BI
  • MS Excel
  • JIRA
  • Microstrategy
  • ClickUp
  • SQL
  • Figma
  • Product Roadmap Development
  • Surveys
  • Sprint Planning
  • User Acceptance Testing
  • A/B Testing
  • Communication
  • Cooperation
  • Decision Making
  • Critical Thinking
  • Stress Management
  • Adaptability
  • Risk Mitigation
  • Documentation And Reporting
  • Root Cause Analysis
  • PRD

Certification

  • CSPO
  • Product Led Growth Practices by ADPList
  • Six Sigma Foundations
  • Operations Excellence Foundations
  • Enterprise Design Thinking & Product Improvement
  • Google Analytics Individual Qualification
  • Product Management 101 by The Product Folks

Positions Of Responsibilities

  • Head Organizer at Hack-A-BIT 2.0 which is one of the largest student Hackathons of Eastern India.
  • Vice President at Rotaract Club of BIT Mesra.
  • Director at IEEE Student Branch, BIT Mesra
  • Zonal Rotaract Secretary at Rotaract District Organization of Zone 4 which consists of 64 clubs from Bihar & Jharkhand.

Internship Experiences

  • ARB Trading Group, Gurgaon, Financial Market Analyst Intern, 01/2020, 07/2020
  • Swiggy, Bangalore, Business Associate Intern, 01/2019, 08/2019
  • WeCP, Bangalore, Technical Assistant/Creator Intern, 12/2017, 01/2018
  • OYO Rooms, Gurgaon, Business Ops Analyst Intern, 08/2017, 10/2017
  • NITI Aayog, New Delhi, Project Research Fellow, 05/2017, 07/2017

Awards Recognitions

  • Rockstar award in DCO summer celebration at Lowe's
  • Aces all Day Award at Better.com for implementing a major pilot project.
  • National Youth Award 2017-2018 by the Ministry of Youth Affairs & Sports.
  • KVPY Scholar in SX Stream in 2015.
  • NTSE Scholar in Class 10th.
  • Top Contender for Walmart's Problem Statement at Hack in the North 4.0 at IIIT Allahabad.

Personal Information

Date of Birth: 11/01/1997

Languages

  • English
  • Hindi

Timeline

Product Manager

Lowe's Companies Inc.
05.2023 - Current

Product Manager

SquadStack
10.2022 - 04.2023

Associate Product Manager

OLA
10.2021 - 10.2022

Product Analyst II

Better.com
08.2020 - 10.2021

B.E (Production Engineering) -

Birla Institute of Technology, Mesra, Ranchi

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