Shubham Mishra
New Delhi
Summary
I am an experienced IT professional with over 4 years of hands-on expertise in managing and maintaining complete IT infrastructure, including networks, servers, security systems, and Office 365 environments. I have successfully handled and led several high-impact projects, including a Pan-India Kotak OS Migration Project across major cities like Bangalore, Mumbai, Chennai, Patna, and more.
Managed IT infrastructure across 18+ branches, ensuring seamless operations and uptime.
Expertise in network security, server management, and Office 365 administration.
Led end-to-end migration projects, including planning, execution, troubleshooting, and coordination with cross-functional teams.
Proven ability to lead projects across multiple locations, maintaining consistency, compliance, and performance.
I am passionate about delivering reliable, secure, and scalable IT solutions, and I’m always looking to grow and contribute in dynamic tech environments.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Senior IT Executive
Stonex India
Delhi
06.2025 - Current
- Managed IT infrastructure, servers, and networks ensuring optimal uptime and security.
- Led IT support operations and resolved escalated technical issues efficiently.
- Implemented system upgrades, data backup, and disaster recovery strategies.
- Handled user management, compliance, and IT asset/vendor coordination.
IT Administrator
Netsoft Consultancy Services Pvt. Ltd
Delhi , New delhi
03.2024 - 04.2025
- Responsible for analysing, troubleshooting, and evaluating technology issues.
- Responsible for managing the company's IT infrastructure and ensuring smooth operation of computer systems.
- Providing technical support to employees and ensuring data security.
System Administrator
4PL Consultancy Pvt. Ltd
West sussex UK, United Kingdom
01.2023 - 03.2024
- Managed company's IT infrastructure and ensured smooth operation of computer systems.
- Provided technical support to employees and ensured data security.
- Supported Office 365, SharePoint, Zoom, Teams, and UCM configuration.
- Handled load balancing to optimize network performance.
System Engineer
Netsoft Consultancy Pvt. Ltd
Delhi
09.2021 - 02.2023
- Managed IT infrastructure and provided technical support to employees.
- Participated in the development and implementation of system upgrades and enhancements.
- Configured Outlook and provided system desktop support for BSOD errors.
- Managed IT infrastructure including printers, CCTV, and all related systems.
Education
Intermediate -
Queens College
High School - undefined
Queens College
Bachelor of Science -
Mahatma Gandhi Kashi Vidyapith University
Varanasi NSE Certified Network Security Associate Level 3 - undefined
Fortinet
Office 365 Administrator -
Microsoft
London UK Diploma in Cloud Computing -
Cloud Institution of Technology
Delhi Skills
Desktop Support
Network Support
Technical Support
Wireless Network Setup and Security
Virtualization Technologies
Office 365 Management
Server Management
Active Directory Management
Patch Management
System Updates
Backup and Disaster Recovery
Remote Desktop Assistance
Access Control
Network Troubleshooting
Diagnostics
System Upgrades
Enhancements
IT Infrastructure Management
Helpdesk
End-User Support
User Account Management
Permissions
Monitoring System Performance
Resource Utilization
Azure Tally Backup
Interests
Reading Books
Blogging
Travelling
Personal Information
- Date of Birth: 03/10/03
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Disclaimer
I hereby declare that the information provided is true and correct to the best of my knowledge.
Father's Name
Mr. Dhananjay Mishra
Contact
Ph- 7755845626
Mail official - shubham.mishra@stonexindia.com
Personal mail- shubhammishra8844@outlook.com
Timeline
Senior IT Executive
Stonex India
06.2025 - Current
IT Administrator
Netsoft Consultancy Services Pvt. Ltd
03.2024 - 04.2025
System Administrator
4PL Consultancy Pvt. Ltd
01.2023 - 03.2024
System Engineer
Netsoft Consultancy Pvt. Ltd
09.2021 - 02.2023
High School - undefined
Queens College
NSE Certified Network Security Associate Level 3 - undefined
Fortinet
Diploma in Cloud Computing -
Cloud Institution of Technology
Intermediate -
Queens College
Bachelor of Science -
Mahatma Gandhi Kashi Vidyapith University
Office 365 Administrator -
Microsoft