Shubham Niranjan
System engineer
Noida
Summary
Associate Systems Engineer at ProVal Technologies with a strong focus on DevOps practices, specializing in CI/CD pipelines, cloud infrastructure, and automation. Passionate about optimizing software development and IT operations, I am dedicated to delivering scalable solutions that ensure system reliability and performance.
I have hands-on experience in leveraging tools like Docker, Jenkins, Git, AWS, and Linux to streamline development workflows, automate deployment processes, and manage cloud-native infrastructure. I’m currently building my expertise in Kubernetes, Ansible, and GitOps as part of my goal to become a Certified Kubernetes Administrator.
My technical expertise includes containerization with Docker, cloud platforms (AWS, EC2, S3), and infrastructure as code (Terraform, CloudFormation). I also manage firewall configurations (Fortinet, Meraki) and have experience with virtualization platforms like VMware, vCenter, and Hyper-V.
Eager to stay at the forefront of industry trends, I am constantly enhancing my skill set to drive automation, streamline processes, and improve system reliability.
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TECH STACK
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• CI/CD Tools: Jenkins, Git, Docker
• Container Orchestration: Kubernetes
• Cloud Platforms: AWS (EC2, S3, IAM, CloudFormation), Azure
• Infrastructure as Code: Terraform, CloudFormation
• Monitoring & Logging: CloudWatch
• Security: IAM, Secrets Manager
• Networking: VPC, Subnets, Load Balancer
• DevOps Tools: Linux, Python, Git, Maven
Let’s connect to discuss how we can collaborate to drive innovation and optimize your organization's IT and development workflows!
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Associate Systems Engineer
ProVal Technologies
Noida, Uttar Pradesh
06.2023 - Current
- As a NOC Engineer, my responsibilities encompass a wide range of technical tasks:
- RMM Tools: Proficient in Kaseya VSA and ConnectWise Automate, focusing on process, counter, and service monitoring.
- Ticketing Systems: Experienced with ServiceNow,
- Autotask, and ConnectWise Manage for efficient incident management.
- Monitoring: Conduct regular checks for disk space, server uptime, critical event logs, and services to ensure operational integrity.
- Alert Management: Handle alerts from Kaseya VSA,Logic Monitor and ConnectWise Automate regarding offline servers and disk space issues.
- Server Support: Provide troubleshooting for desktop-related problems, ensuring swift resolutions.
- Reporting: Create Root Cause Analysis (RFO) reports for clients to enhance transparency.
- AS400 Support: Assist clients with critical production tasks on AS400 systems.
Technical Support Engineer
Tech Mahindra
Noida, Uttar Pradesh
05.2022 - 06.2023
- Delivered Expert Support for Networking Devices: Assisted clients with comprehensive support on Netgear devices, including routers, switches, and IP phones, ensuring reliable network functionality.
- Provided Configuration and Troubleshooting Assistance: Guided clients through device setup, configuration, and troubleshooting processes to optimize network performance and resolve technical issues.
- Offered Client Support via Multiple Channels: Engaged with clients over email and phone to provide timely, personalized support tailored to their technical and business needs.
- Advised on Sales and Product Selection: Recommended appropriate networking solutions to clients based on their requirements, aiding in product selection and enhancing customer satisfaction.
- Maintained High Service Standards: Ensured prompt response times and effective resolutions, contributing to a positive client experience and strengthening client trust.
Executive Assistant
Policy Bazaar Pvt ltd
Gurugram, Haryana
12.2021 - 03.2022
- Provided IT Support for Sales Team: Assisted sales executives by troubleshooting workstation issues and ensuring their devices were set up and functioning properly.
- Resolved Technical Issues on Sales Tools: Helped sales staff with software and hardware problems, keeping their tools (like CRM and email) running smoothly for effective client communication.
- Maintained Workstations and Devices: Ensured workstations, IP phones, and other devices were working properly, allowing the sales team to stay focused on their calls and goals.
- Assisted with System Setup and Configuration: Set up new workstations, updated software, and configured devices to meet the needs of the sales team.
- Monitored Device Performance: Regularly checked sales team devices to identify and fix issues before they impacted productivity.
- Supported Efficient Sales Operations: Worked behind the scenes to keep all sales-related technology reliable, allowing the team to provide great service without technical interruptions.
Education
B.tech - Electrical Engineering
Dr. A.P.J. Abdul Kalam Technical University
Modinagar, Uttarpradesh 2016 - 2020
Bachelor of Technology - BTech - Electrical engineering
Wagon repair workshop North Central Railways
November 2020
12th - Physics, Chemistry, Mathematics
Maharishi Vidya Mandir Senior Secondary School
May 2016
Skills
- Python (Programming Language)
- Generative Adversarial Imitation
- Large Language Models (LLM)
- Aws cloud practitioner essentials
- Generative AI
- Routing and Switching (CCNA)
- CCNP
- Linux, Git, Github
- Shell scripting
- IT Operations
- Server Monitoring, troubleshooting, maintenance
- Virtualization: VMware, Hyper-V, vCenter, Dell iDRAC
- DevOps Tools: Linux, Docker, Jenkins, Maven
- Firewall: Fortinet, Meraki
- IT security protocols
- DevOps & Cloud enthusiast
- Cloud services
- Network infrastructure administration
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balancePaid sick leaveHealthcare benefitsCompany CulturePaid time offWork from home optionCertification
- Cisco Certified Network Associate (CCNA)
- Cloud Computing and DevOps
Projects
1. Enterprise Cloud Migration Solution
● Developed an end-to-end AWS infrastructure deployment strategy with multi-subnet architecture.
● Automated infrastructure provisioning using Terraform, reducing manual configuration time by 50%.
● Implemented load balancing and auto-scaling mechanisms for high availability and performance optimization.
2. AWS Infrastructure Automation with Terraform
● Provisioned EC2 instances with attached EBS volumes using Terraform to automate cloud resource management.
● Configured IAM roles and AWS CLI for ef icient deployment, reducing provisioning time by 30%.
3. Secure Web Server Deployment on Ubuntu
● Deployed an Apache web server with password-protected access on Ubuntu.
● Configured and tested username/password authentication for secure access to company resources.
Timeline
Associate Systems Engineer
ProVal Technologies
06.2023 - Current
Technical Support Engineer
Tech Mahindra
05.2022 - 06.2023
Executive Assistant
Policy Bazaar Pvt ltd
12.2021 - 03.2022
B.tech - Electrical Engineering
Dr. A.P.J. Abdul Kalam Technical University
2016 - 2020
Bachelor of Technology - BTech - Electrical engineering
Wagon repair workshop North Central Railways
12th - Physics, Chemistry, Mathematics
Maharishi Vidya Mandir Senior Secondary School
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